KRISTA MELANSON

Founded and independently manage an online service-based business, handling client communication, scheduling, program development, content creation, marketing and day-to-day administration. Deliver coaching and cooking instruction remotely using video conferencing and digital communication platforms.

Independently managed scheduling and shift coverage for more than 100 nursing and personal care staff in a 24/7 extended-care environment. Coordinated sick calls, vacation coverage, substitutions and last-minute staffing changes, resolving urgent coverage issues while balancing operational requirements and employee availability.

Planned and coordinated container shipping from vendors across Canada to align with marine transportation schedules serving St. Pierre. Managed multiple shipments, vendors and changing timelines while ensuring freight moved according to schedule.

Supported real-time crew operations for a national airline operating approximately 850 flights per day across Canada. Managed a regional operations desk responsible for approximately 200–300 daily flights while coordinating scheduling and coverage across a flight-crew population of more than 1,000 pilots and flight attendants.

Performed aircraft load planning, weight-and-balance calculations and payload analysis for flights across Jazz Aviation’s national network. Combined operational data from RES III, Movement Control and Navtech to identify and resolve payload and balance issues.

Managed and coordinated operational publications, manuals and aircraft documentation for Flight Operations and Maintenance across Jazz Aviation’s national fleet of 84 aircraft. Ensured required flight, maintenance and safety materials remained current and compliant, coordinating updates and maintaining inventory for stations across Canada.

Performed aircraft load planning, weight-and-balance calculations and payload analysis for flights across Jazz Aviation’s national network. Combined operational data from RES III, Movement Control and Navtech to identify and resolve payload and balance issues.

Independently managed a multi-province foodservice territory covering Nova Scotia, New Brunswick and Prince Edward Island while representing approximately 10 manufacturer product lines. Managed relationships with three major foodservice distributors as well as restaurant and end-user accounts throughout the territory.

Owned and operated a food business with responsibility for day-to-day operations, administration, staffing and customer experience. Managed employee scheduling, inventory, purchasing and receiving while supervising a small kitchen team.

Processed payroll data for a portfolio of small-business clients with up to 50 employees, ensuring accurate and timely entry of payroll information. Managed a variety of payroll situations, including remote employees, call-outs and cross-border payroll requirements.

Grade: First in Class

Graduated First in Class with the Grand Diplôme in Cuisine and Pâtisserie.

Bachelor of Arts degree in English from Dalhousie University.