Looking for a job

Erica Freitas

@ericafreitas

Message

I keep municipal, education, and business operations organized and moving.

Canada

Message

What I'm looking for

I'm looking for an organized, collaborative role where I can manage administrative operations, support teams and leaders, improve procedures, and deliver accurate service in a professional environment.

I'm currently supporting the County of Brant Fire Department, preparing confidential correspondence, reports, meeting materials, payroll submissions, personnel records, and First Due database updates in a fast-paced municipal environment.

Before that, I led administrative operations at St. Louis Adult Learning & Continuing Education Centres. I created schedules and financial reports, reconciled payments, maintained student records in Aspen, generated transcripts and OnSIS reports, and supported principals with corporate goals.

I've also supported real estate, commodity sales, hospitality, healthcare, and food-service operations through customer service, order entry, reporting, scheduling, training, and records management. At Re/Max, I composed and posted listings and trained staff; at Conestoga Meats and Sysco Canada, I built customer relationships and produced account reports.

I bring a warm, cooperative approach, a do-what-it-takes work ethic, and strong organization to every role. I work independently, manage multiple priorities, and share practical recommendations to keep processes accurate and efficient.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

County of Brant Fire Department

Nov 2025 - Present (10 months)

Provide comprehensive administrative support to the Fire Chief and Fire Administration Team, managing multiple priorities and maintaining confidential documentation. Coordinate database updates, inventory, and customer service inquiries.

Microsoft Office Google Applications DataBase Systems Records Management Data Entry Customer Service Inventory Management

Lead Administrative Assistant

St. Louis Adult Learning & Continuing Education Centres

Apr 2021 - Nov 2025 (4 years 7 months)

Managed all administrative duties including scheduling, financial reports, and payment reconciliation. Ensured student records accuracy in Aspen, generated OnSIS reports, and provided advice to school leadership.

Microsoft Office Google Applications ASPEN OnSIS Financial Reporting Budget Tracking Policy Compliance Payroll

Administrative Support Associate

Re/Max Real Estate Centre Inc.

Nov 2018 - Nov 2021 (3 years)

Handled administrative duties including email management, appointment booking, and client confidentiality. Created listings, scheduled front desk staff, and trained new employees.

Microsoft Office Google Applications DataBase Systems Customer Service Scheduling Training Confidentiality

Commodity Sales and Business Development Representative

Conestoga Meats

Apr 2017 - May 2021 (4 years 1 month)

Assisted account managers with customer inquiries and order entry, building strong customer relationships. Generated daily, weekly, and monthly reports and developed a user manual for policies and procedures.

Microsoft Office Google Applications DataBase Systems Customer Relationship Management Reporting Training Order Entry

Account Executive – Hospitality & Healthcare

Sysco Canada

Jun 2015 - Apr 2017 (1 year 10 months)

Built strong relationships with accounts, conducted monthly customer visits, and generated reports on order history. Trained support staff and ensured accurate order entry.

Microsoft Office Google Applications DataBase Systems Customer Relationship Management Reporting Training Order Entry

Food Service Manager

Conestoga Lodge Retirement Residence

May 2008 - Jun 2014 (6 years 1 month)

Managed daily food service operations, ensuring quality meal preparation and dietary compliance. Supervised and trained staff, maintaining health and safety standards.

Food Service Management Staff Supervision Health and Safety Compliance Training Quality Assurance