Ashwin Charan

Coordinated schedules, task assignments, and workflow for a rotating international volunteer team during peak tourism, improving readiness and reducing ramp-up time. Managed onboarding, training, records, and served as primary contact between volunteers and management.

Managed registrations, scheduling, and participant communication for municipal programs, maintained attendance and administrative records, and collaborated to ensure program readiness and event staffing coverage. Assisted residents with inquiries and supported inclusive service delivery.

Supported hiring operations handling 5,000+ applications monthly, optimized HR processes and onboarding workflows, and advised on employee relations and performance management. Collaborated with department leaders to forecast staffing and prioritize requisitions.

Managed a high-volume client pipeline, conducted 200+ inbound/outbound calls daily, maintained CRM data, trained new team members, and ensured compliance when handling sensitive financial and personal information.

Supported staffing coordination for events, maintained rosters and schedules, assisted with onboarding and training of new staff, and provided on-site event support to ensure smooth operations.

Performed sous chef duties across multiple locations, leading kitchen teams, supporting menu execution, and contributing to culinary leadership and staff training.

Served as sous chef supporting resort culinary operations, supervising kitchen staff and ensuring consistent food quality and service standards.

Worked as sous chef overseeing daily kitchen operations, mentoring junior cooks, and maintaining service quality across busy shifts.

Enrolled in a Bachelor of Science program delivered online beginning in 2024.

Completed an Administration Diploma with emphasis on business and staffing operations from 2018 to 2019.

Completed a Culinary Cook Certificate program focused on culinary skills and kitchen operations.