Krishna M Nair

I am a dedicated Customer Support Executive with over six years of experience in delivering exceptional service within e-Commerce environments. My journey has been marked by a commitment to enhancing customer satisfaction and maintaining professional communication across various channels. I have honed my skills in handling customer inquiries, resolving complaints, and utilizing CRM systems effectively to ensure seamless service delivery.

Throughout my career, I have consistently achieved high customer satisfaction ratings by actively listening to customer needs and providing tailored solutions. My experience at Life Pharmacy and Sutherland Global Services has equipped me with the ability to manage complex customer interactions and collaborate with team members to address unique requests. I take pride in maintaining accurate records and leveraging feedback to identify trends that improve service quality.