Koa Hokulani
@koahokulani
I support customers and patients through high-volume front desk and administrative operations.
What I'm looking for
I've supported customers and patients in high-volume environments at the Department of Motor Vehicles, a pediatric care clinic, and Kohl's. I handle front desk operations, phone support, appointment scheduling, customer questions, records, and transactions with accuracy and professionalism.
I'm comfortable managing competing priorities, confidential information, and difficult situations while keeping communication clear and helpful. I'm seeking a remote role in banking, customer service, appointment setting, administrative support, payroll, or virtual reception.
Experience
Work history, roles, and key accomplishments
Sales Floor Associate
Kohl's
Jan 2018 - Dec 2019 (1 year 11 months)
Provided professional customer service on a busy sales floor, assisted with product questions, purchases, returns, and maintained organized sales areas. Processed transactions accurately and resolved customer concerns.
Education
Degrees, certifications, and relevant coursework
O'Hara High School
High School Diploma, General Studies
Graduated with a High School Diploma from O'Hara High School in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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