Faith Hicks

Developed effective cold calling scripts and strategies to engage potential clients and generate interest in products/services. Managed calendars efficiently by scheduling appointments based on availability of both prospect and sales representative.

Provided exceptional customer service to banking clients, addressing inquiries and resolving issues in a timely and professional manner. Assisted customers with account transactions, including deposits, withdrawals, transfers, and bill payments.

Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness. Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction.

Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness. Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction.

Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift. Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency.

Currently pursuing a Business Assistant Diploma with foundational knowledge in accounting, HR functions, and compliance. Demonstrates strong time management, collaboration, and record-keeping abilities in fast-paced environments.

Completed high school education, gaining foundational knowledge across various subjects. Developed strong communication and teamwork skills through coursework and extracurricular activities.