Kim Ole Smith

As a Senior Customer Service Advisor at Concentrix, I handled approximately 30 calls and emails daily, troubleshooting hardware and software issues for various devices. I also provided training and guidance to junior team members.

As a Sales Executive at Aexus, I focused on the Nordic and European SaaS markets, primarily selling an employment platform for the maritime sector. My role involved managing various projects and extensive client communication.

In my role as a Sales Executive at Salescode, I was responsible for booking meetings and selling HR services to facilitate international hiring across 160 countries, managing around 40 calls and emails daily.

At Whale Maritime, I worked as a Sales Executive targeting the Spanish and Portuguese markets, handling customer inquiries through calls and emails, and occasionally meeting clients face-to-face.

As a Property Manager at Leaders Romans Group, I oversaw a portfolio of 120 properties, managing contracts, repairs, and insurance issues, gaining extensive knowledge of the real estate market.

In my role as a Personal Account Manager, I coordinated with property companies to manage tenant transitions, ensuring compliance with contracts and overseeing maintenance tasks.

As a Norwegian Customer Service Agent at Sitel, I assisted customers with printer issues, guiding them through troubleshooting steps to resolve their problems effectively.