cathrine lilleeng

Manage travel-related medical insurance cases and provide telephone-based health assistance in collaboration with doctors and nurses, ensuring timely resolution of claims and patient support.

Provided customer service for business travelers via phone and email, handling bookings, changes, and cancellations using the Amadeus system in a high-volume, seasonal environment.

Managed daily store operations including goods receipt, customer service, online order processing, and acted as store lead in the manager's absence, maintaining service quality and store readiness.

Handled goods receipt, customer service, ordering, and store maintenance while performing pet care tasks such as nail clipping and merchandising to increase customer appeal.

Sold websites to small and medium-sized businesses, conducting customer analyses and project follow-up while handling high call volumes to generate leads and close sales.

Performed direct fundraising and sponsor recruitment across Norway for SOS Children’s Villages, consistently exceeding sales targets and budgets.

Provided customer service, prepared food, handled cash and goods receipt, and ensured compliance with hygiene and health and safety regulations.

Prepared horses for riding, performed grooming and long-term care, maintained the stable, and assisted with instruction and facility upkeep.

Performed grooming and daily care for horses, including preparation for riding and lunging, ensuring animal welfare and stable cleanliness.

Completed VG1 Equestrian Studies focusing on horse care, riding preparation, and stable management.