Ilija Boskovic
@ilijaboskovic
Dedicated customer service professional with strong work ethics.
What I'm looking for
I am a dedicated professional with a strong work ethic, thriving on new challenges and tasks. My experience spans various roles, including customer service, sales, and nursing, where I have consistently demonstrated my efficiency and commitment to quality. I believe in the importance of teamwork and strive to uplift my colleagues with my positive energy and insights gained from previous positions.
Throughout my career, I have worked in diverse environments, from home care to telemarketing, which has equipped me with broad computer and internet knowledge, as well as proficiency in various CRM systems. My educational background in Interactive Media complements my practical experience, allowing me to approach tasks with a creative and analytical mindset.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Panda X
Apr 2024 - Present (1 year 2 months)
Consulted with clients to understand their needs and recommend suitable products. Achieved sales targets by effectively presenting solutions and closing deals.
Customer Service / Social Media Agent
Recharge Health
Nov 2024 - Present (7 months)
Managed customer inquiries and provided support across various channels. Developed and executed social media strategies to enhance brand presence and engagement.
CSC Operator / Customer Service Agent
Verisure AS
Aug 2023 - Feb 2024 (6 months)
Operated as a Customer Service Center (CSC) agent, handling incoming calls and resolving customer issues efficiently. Provided comprehensive support for security alarm systems and services.
Guard / Handyman
Room 2 Rent Refugee Accommodation
Apr 2022 - Aug 2022 (4 months)
Maintained security and safety at the refugee accommodation, ensuring a secure environment for residents. Performed various handyman tasks, including minor repairs and maintenance.
Nursing Staff
Bærum Municipality
Apr 2022 - Apr 2023 (1 year)
Provided essential home nursing care to patients, ensuring their comfort and well-being. Administered medication and assisted with daily living activities according to care plans.
Salesman
Media Telemarketing AS
Aug 2020 - Oct 2021 (1 year 2 months)
Conducted outbound telemarketing calls to prospective clients, promoting products and services. Successfully met and exceeded sales quotas through persuasive communication and strong closing techniques.
Personal Assistant
Oslo Municipality
Jul 2020 - Jan 2021 (6 months)
Provided personal assistance and support to individuals requiring home care services. Assisted with daily routines, errands, and ensured a supportive living environment.
Office Worker
Norlandia Home Care
Oct 2018 - Dec 2018 (2 months)
Performed administrative duties and managed office operations to ensure smooth workflow. Organized documents, handled communications, and supported team members with various tasks.
Education
Degrees, certifications, and relevant coursework
Noroff University
Bachelor, Interactive Media
Began studies towards a Bachelor's degree in Interactive Media. Focused on foundational concepts and initial coursework in the field.
Fyrstikkalleen
High School Diploma, Media & Communication
Completed high school education with a specialization in Media & Communication. Gained foundational knowledge and skills relevant to media studies and communication principles.
Jordal
Junior High School Certificate, General Studies
Attended Jordal Junior High School in Oslo. Completed general studies during this period.
Språksenteret
Junior High School Certificate, Language Learning
Attended Språksenteret, a junior high school focused on language learning. Developed language skills during this academic year.
Dositej Obradovic
Primary & Junior High School Certificate, General Studies
Completed primary and junior high school education at Dositej Obradovic in Niš, Serbia. Covered a broad curriculum of general studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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