ANAndreas Namera
@andreasnamera
Customer service expert with 7 years in sales and logistics.
NorwayWhat I'm looking for
I am a dedicated professional with 7 years of experience in customer service, sales, logistics, and purchasing. My journey has taken me through various roles where I have developed a strong customer focus and an innate service attitude. I pride myself on being a skilled relationship builder, capable of understanding and addressing the needs of both B2B and B2C clients. My exceptional service and product knowledge have consistently led to customer satisfaction and increased sales.
Throughout my career, I have worked closely with customers and suppliers, ensuring that I maintain strong relationships through regular follow-ups and effective communication. I believe that trust is fundamental in any business relationship, and I strive to create a positive environment where customers feel valued. My strengths lie in my interpersonal qualities and solution-oriented approach, which drive me to achieve results and solve problems efficiently.
In my previous roles, I have taken on responsibilities such as managing customer inquiries, overseeing logistics, and ensuring quality assurance in service delivery. I am passionate about continuous personal development and thrive in environments that challenge me to grow while contributing to the success of my team and the satisfaction of our customers.
Experience
Work history, roles, and key accomplishments
Customer Service and Event Manager
Svingen Hospitality AS
Jun 2022 - Aug 2023 (1 year 2 months)
Managed customer service and event operations, focusing on customer satisfaction and relationship building. Responsible for overseeing event logistics and ensuring high-quality service delivery.
ZACustomer Service and Sales Assistant
Zara Norge AS
Jul 2020 - Aug 2021 (1 year 1 month)
Provided exceptional customer service and sales support in-store, focusing on customer requests and ensuring a positive shopping experience. Assisted with product placement and replenishment.
SALogistics, Customer and Order Manager
SweetZpot AS
Jan 2017 - Aug 2018 (1 year 7 months)
Managed logistics and customer order follow-up via email, resolving issues and ensuring customer satisfaction. Responsible for maintaining communication with customers regarding their orders and complaints.
ENDirector Assistant
Energytech
Nov 2013 - Feb 2016 (2 years 3 months)
Assisted the director with customer follow-ups and problem resolution, maintaining relationships with clients through regular visits and communication regarding multimedia products.
JEPurchasing Manager
JH Real Estate
Nov 2013 - Feb 2016 (2 years 3 months)
Oversaw purchasing operations and coordinated communication between projects. Responsible for personnel management and ensuring effective project execution.
Education
Degrees, certifications, and relevant coursework
Høyskoleni Østfold
Innovation and Project Management
2021 -
Studying Innovation and project management, focusing on developing new ideas and managing projects effectively.
Sonans Upper Secondary School
General Studies
2018 - 2021
Completed General Study Competence, preparing for higher education with a broad academic foundation.
Damascus University
Not Completed, Agricultural Engineering
2011 - 2013
Studied Agricultural Engineering, focusing on the principles of agriculture and engineering applications in the field.
Eben Reshed High School
Science
2005 - 2008
Completed a Science major, gaining foundational knowledge in various scientific disciplines.
Tech stack
Software and tools used professionally
Availability
Location
NorwayAuthorized to work in
Job categories
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