Open to opportunities

Andreas Namera

@andreasnamera

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Customer service expert with 7 years in sales and logistics.

Norway

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What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am a dedicated professional with 7 years of experience in customer service, sales, logistics, and purchasing. My journey has taken me through various roles where I have developed a strong customer focus and an innate service attitude. I pride myself on being a skilled relationship builder, capable of understanding and addressing the needs of both B2B and B2C clients. My exceptional service and product knowledge have consistently led to customer satisfaction and increased sales.

Throughout my career, I have worked closely with customers and suppliers, ensuring that I maintain strong relationships through regular follow-ups and effective communication. I believe that trust is fundamental in any business relationship, and I strive to create a positive environment where customers feel valued. My strengths lie in my interpersonal qualities and solution-oriented approach, which drive me to achieve results and solve problems efficiently.

In my previous roles, I have taken on responsibilities such as managing customer inquiries, overseeing logistics, and ensuring quality assurance in service delivery. I am passionate about continuous personal development and thrive in environments that challenge me to grow while contributing to the success of my team and the satisfaction of our customers.

Experience

Work history, roles, and key accomplishments

Customer Service and Event Manager

Svingen Hospitality AS

Jun 2022 - Aug 2023 (1 year 2 months)

Managed customer service and event operations, focusing on customer satisfaction and relationship building. Responsible for overseeing event logistics and ensuring high-quality service delivery.

Customer Service Event Management Relationship Building Problem Solving Communication Logistics Quality Assurance Team Leadership

Customer Service and Sales Assistant

Zara Norge AS

Jul 2020 - Aug 2021 (1 year 1 month)

Provided exceptional customer service and sales support in-store, focusing on customer requests and ensuring a positive shopping experience. Assisted with product placement and replenishment.

Customer Service Sales Communication Teamwork Problem Solving Inventory Management

Logistics, Customer and Order Manager

SweetZpot AS

Jan 2017 - Aug 2018 (1 year 7 months)

Managed logistics and customer order follow-up via email, resolving issues and ensuring customer satisfaction. Responsible for maintaining communication with customers regarding their orders and complaints.

Logistics Customer Service Order Management Email Communication Problem Solving Relationship Management Quality Assurance

Director Assistant

Energytech

Nov 2013 - Feb 2016 (2 years 3 months)

Assisted the director with customer follow-ups and problem resolution, maintaining relationships with clients through regular visits and communication regarding multimedia products.

Communication Relationship Management Problem Solving Administrative Support Team Coordination

Purchasing Manager

JH Real Estate

Nov 2013 - Feb 2016 (2 years 3 months)

Oversaw purchasing operations and coordinated communication between projects. Responsible for personnel management and ensuring effective project execution.

Purchasing Project Coordination Personnel Management Communication Team Leadership Problem Solving