Kimberly Smallwood
@kimberlysmallwood
I build client relationships, manage key accounts, and create promotional brand materials.
United StatesWhat I'm looking for
At API Source, I support multiple sales territories, manage online store design through Order My Gear, and coordinate marketing and promotional tools for account managers. I track orders, run HubSpot eBlasts, support sales meetings, and use Photoshop and Illustrator to create client mockups and product proofs.
I've also managed accounts at The Ad Answer and JR Resources, where I handled client support, prospecting, promotional materials, order tracking, CRM systems, and internet marketing. I bring a communication studies background and a customer-service-focused approach to helping clients get more from their brands.
Experience
Work history, roles, and key accomplishments
Key Account Specialist
API Source
May 2019 - Present (7 years 3 months)
Provided support to multiple sales territories by developing, managing, and advising through marketing and promotional tools. Assisted three Account Managers and their territories, and coordinated online store design and management for all Account Managers.
Account Manager
The Ad Answer
Apr 2018 - May 2019 (1 year 1 month)
Assisted the Vice President by providing product research, presentations for customers, ordering sample products, tracking all in house orders and acting as a liaison to his clients. Managed multiple accounts and tracked order statuses daily.
Account Executive
JR Resources
Nov 2015 - Apr 2018 (2 years 5 months)
Wrote and developed promotional material and created promotional imaging through Illustrator and Photoshop. Maintained Zoho CRM system daily and entered and tracked orders through the ProfitMaker system.
Education
Degrees, certifications, and relevant coursework
University of North Carolina at Wilmington
Bachelor's Degree, Communication Studies
Bachelor's Degree in Communication Studies from the University of North Carolina at Wilmington.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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