ki cal
@kical
Customer-focused sales and service professional driving revenue and exceptional guest experiences.
What I'm looking for
I am a dedicated sales and customer-service professional with a strong record of exceeding targets and building positive relationships. I bring dependable work ethic, attention to detail, and excellent verbal and written communication skills to every role.
In recent roles I co-led a team that generated $8,000 in donations in five days, consistently earned weekly bonuses, and promoted teammates into leadership after providing targeted training. I have hands-on experience recruiting, interviewing, and onboarding hundreds of candidates and managing technical and administrative hiring tasks.
My background spans retail, food service, fundraising, and promotions where I regularly exceeded sales quotas, improved conversion rates, and supported operations including inventory, merchandising, and loss prevention. I am comfortable using Google Suite, Microsoft Office/Excel, QuickBooks, Salesforce CRM, and multiple virtual meeting platforms.
I am proactive, hospitable, and goal-oriented, seeking opportunities to expand my skills while contributing to organizational success through strong customer experiences, team development, and reliable execution.
Experience
Work history, roles, and key accomplishments
Sales and Marketing Associate
S.H.O.W. ATL
Mar 2025 - Present (7 months)
Co-led a fundraising team that generated $8,000 in donations in 5 days and produced $500–$600 weekly in bonuses; tracked revenue averages, technology inventory, locations, and team sizes while mentoring 3 direct reports and expanding fundraising across 6 states.
Team Leader
Arden's Garden
May 2024 - Feb 2025 (9 months)
Managed store operations, trained 4 new staff, supported inventory and merchandising efforts, and achieved sales of 3x daily production goals while earning Employee of the Month three times.
Team Member
Chick-fil-A
Oct 2022 - Mar 2024 (1 year 5 months)
Delivered personalized guest service, trained new servers on company standards, processed transactions, and maintained safety and food-handling compliance to support daily operations.
Recruiter
Power Marketing Promotions
Jul 2022 - Sep 2022 (2 months)
Conducted 60–80 recruitment calls per day, scheduled 15–20 interviews weekly, managed candidate screening and onboarding paperwork, and maintained compliant employee records.
Authorized Sales Agent
Power Marketing Promotions
Feb 2022 - Sep 2022 (7 months)
Solicited ~200 customers per day, closed 20–40+ product sales weekly, explained contracts and billing updates, and maintained high customer satisfaction and conversion rates.
Sales Representative
Yves Chantre
Nov 2021 - Jan 2022 (2 months)
Exceeded daily sales targets with $10,000+ in sales per day, trained new hires, conducted product demonstrations, and maintained accurate sales and expense reporting in high-traffic retail locations.
Line Cook / Customer Service
Panera Bread
May 2021 - Nov 2021 (6 months)
Prepared menu items efficiently in a high-volume environment, provided outstanding customer service, prevented losses, and supported supervisory staff to meet customer needs.
Team Lead / Cashier
Cold Stone Creamery
Sep 2019 - Nov 2021 (2 years 2 months)
Supervised teams, managed schedules, coached new employees, handled cashiering duties, and implemented quality control initiatives to improve operational performance.
Lifeguard
Jewish Community Center
Jun 2017 - Mar 2020 (2 years 9 months)
Ensured swimmer safety through rule enforcement, emergency readiness, pool chemical testing, and clear communication; maintained CPR and Red Cross certifications.
Team Member / Cashier
McDonald's
Oct 2018 - Dec 2019 (1 year 2 months)
Provided friendly, accurate order-taking and customer service, collaborated with crew to meet shift targets, and maintained stock and service readiness.
Education
Degrees, certifications, and relevant coursework
New Town High School
High School Diploma, General Studies
2015 - 2019
Completed High School Diploma at New Town High School with coursework and activities supporting customer service and leadership skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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