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KC
Open to opportunities

ki cal

@kical

Customer-focused sales and service professional driving revenue and exceptional guest experiences.

United States
Message

What I'm looking for

I seek a customer-facing role where I can drive revenue, mentor teammates, and grow professionally within a collaborative, service-oriented team.

I am a dedicated sales and customer-service professional with a strong record of exceeding targets and building positive relationships. I bring dependable work ethic, attention to detail, and excellent verbal and written communication skills to every role.

In recent roles I co-led a team that generated $8,000 in donations in five days, consistently earned weekly bonuses, and promoted teammates into leadership after providing targeted training. I have hands-on experience recruiting, interviewing, and onboarding hundreds of candidates and managing technical and administrative hiring tasks.

My background spans retail, food service, fundraising, and promotions where I regularly exceeded sales quotas, improved conversion rates, and supported operations including inventory, merchandising, and loss prevention. I am comfortable using Google Suite, Microsoft Office/Excel, QuickBooks, Salesforce CRM, and multiple virtual meeting platforms.

I am proactive, hospitable, and goal-oriented, seeking opportunities to expand my skills while contributing to organizational success through strong customer experiences, team development, and reliable execution.

Experience

Work history, roles, and key accomplishments

CH

Team Member

Chick-fil-A

Oct 2022 - Mar 2024 (1 year 5 months)

Delivered personalized guest service, trained new servers on company standards, processed transactions, and maintained safety and food-handling compliance to support daily operations.

JC

Lifeguard

Jewish Community Center

Jun 2017 - Mar 2020 (2 years 9 months)

Ensured swimmer safety through rule enforcement, emergency readiness, pool chemical testing, and clear communication; maintained CPR and Red Cross certifications.

Education

Degrees, certifications, and relevant coursework

NS

New Town High School

High School Diploma, General Studies

2015 - 2019

Completed High School Diploma at New Town High School with coursework and activities supporting customer service and leadership skills.

Tech stack

Software and tools used professionally

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ki cal - Sales and Marketing Associate - S.H.O.W. ATL | Himalayas