Charity Chestnut

Managed customer interactions, including order processing, payment handling, and complaint resolution. Provided technical assistance and conducted market research to support sales and update databases.

Maintained cleanliness and sanitation of kitchen and common areas, including bathrooms and student rooms. Managed inventory of cleaning products and ensured a safe and organized work environment.

Operated cash register, managed coffee station, and restocked sales floor to maintain product availability. Ensured a clean and safe environment while verifying customer identification for age-restricted sales.

Oversaw daily salon operations and supervised a team of five employees, including hairstylists. Managed scheduling, maintained salon cleanliness, and handled daily financial deposits.

Assisted customers with product selection and maintained in-stock levels by replenishing products. Ensured area cleanliness and safety, and created/updated signs and displays as needed.

Assisted customers with concerns and processed online and in-store transactions and returns. Signed up new members for services and met daily credit quotas.

Ensured store readiness by cleaning, stocking, and preparing the register before opening hours. Assisted customers with inquiries, explained promotions, and managed inventory counts.

Served as an outdoor sales representative for Verizon, focusing on selling and upgrading client services in designated areas. Engaged with customers to explain product benefits and promotions.

Managed shop-from-home orders, ensuring timely picking for customer pickup. Selected fresh produce and made substitutions when necessary to fulfill customer requests.

Upsold existing customers and explained company promotions to drive product sales in assigned areas. Focused on enhancing customer value through targeted sales strategies.

Processed customer transactions and managed merchandise returns, ensuring items were returned to appropriate racks or tables. Actively solicited Kohl's credit line and assisted with fitting room and department recovery.

Maintained fitting room and department areas, ensuring cleanliness and organization. Provided accurate, friendly, and speedy checkout service while promoting store credit and promotions.

Obtained a High School Diploma from Dutchess Community College. The curriculum focused on foundational academic subjects, preparing for further education and career opportunities.