Alyssa Sherman
@alyssasherman
Customer-focused retail and hospitality professional with strong leadership and communication skills.
What I'm looking for
I am a dedicated customer-service professional with over five years of experience across retail and food-service roles, including head cashier and keyholder responsibilities. I excel in communication, problem solving, punctuality, and leading teams while maintaining high standards for sanitation and customer satisfaction.
I hold a JAG Professional Development Certificate and multiple honors, and I bring proven experience in sales, cash handling, inventory support, and frontline operations. I learn quickly, take initiative, and am committed to contributing reliability and strong interpersonal skills to a collaborative workplace.
Experience
Work history, roles, and key accomplishments
Crew Member
DOPO Woodfired Pizza
Jul 2023 - Jan 2025 (1 year 6 months)
Prepared food, handled orders, and provided front-of-house service to maintain fast, friendly restaurant operations.
Sales Associate
Men's Wearhouse
Sep 2023 - Jul 2024 (10 months)
Assisted customers with apparel selection and fittings, drove sales through personalized service, and maintained store presentation.
Head Cashier
Sprouts Farmers Market
May 2022 - Jul 2023 (1 year 2 months)
Led cashier team operations, managed transactions and resolved customer issues to maintain efficient checkout and service quality.
Keyholder / Head Cashier
T.J. Maxx
Feb 2022 - Jun 2023 (1 year 4 months)
Served as keyholder and head cashier, opening/closing store, supervising floor staff, and ensuring smooth checkout operations.
Sales Representative
Cricket/MA$ Wireless
Oct 2020 - Jan 2022 (1 year 3 months)
Sold wireless products and services, met sales targets, and provided customer support to drive revenue and retention.
Cashier / Prep / Sanitation
Sparks and Smoke BBQ
Feb 2020 - Mar 2021 (1 year 1 month)
Performed cashiering, food prep, and sanitation duties to maintain service flow and health standards during daily operations.
Education
Degrees, certifications, and relevant coursework
Wooster High School
High School Diploma, General Education
2014 - 2016
Activities and societies: Job's for America's Graduates Professional Development Program; JAG Professional Development Certificate; honors include Governor's Award and JAG CDC Bronze Medal.
Completed high school and the Job's for America's Graduates Professional Development Program, graduating in the Class of 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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