Kiara Miller
@kiaramiller
Product Management Lead driving data-informed SaaS product strategy and cross-functional delivery.
United StatesWhat I'm looking for
I am a Product Management Lead with 10+ years building and scaling SaaS and consumer-facing products, focused on aligning product vision with customer needs and business goals.
At Saks Global I directed loyalty and consumer-data initiatives, implemented API integrations that removed a 3-day onboarding wait, and led migrations that increased efficiency across multiple brands.
Previously I improved development efficiency and product quality at Synergy Blue and IGT by introducing Agile practices, consolidating codebases to save $200K annually, and reducing releases and customer issues significantly.
I combine analytics, AI-informed insights, and strong cross-functional leadership to deliver measurable results — increasing sales, reducing backlog and technical debt, and improving customer satisfaction.
Experience
Work history, roles, and key accomplishments
Lead Product Manager
Saks Global
Aug 2021 - Present (4 years 5 months)
Revamped loyalty program and consumer data workflows to improve engagement and scalability, reduced account lists by 80%, and eliminated a 3-day credit card onboarding wait via API integration. Led migrations and SaaS integrations across three brands, improving marketing automation reliability.
Project Manager
BMM Testlabs
Aug 2020 - Aug 2021 (1 year)
Implemented project reporting and dashboards for 26+ projects, coordinated offshore/onshore testing teams to reduce project delays by 25%, and improved client satisfaction through proactive stakeholder communication.
Senior Product Manager
Synergy Blue
Feb 2019 - May 2020 (1 year 3 months)
Designed roadmaps and introduced Scrum with two-week sprints, created a QA function to improve product quality, and reduced redundant re-releases by 50% through architecture redesign and process improvements.
Senior Product Manager
International Game Technology
Mar 2010 - Feb 2019 (8 years 11 months)
Oversaw a 22-product software portfolio, consolidated base code to save $200K annually, reduced known product issues by 90%, and cut customer dissatisfaction by 50% through technical debt remediation and Agile adoption.
Education
Degrees, certifications, and relevant coursework
NUNortheastern University
Master of Business Administration, Entrepreneurial Innovation & Finance
Completed an MBA focusing on entrepreneurial innovation and finance, emphasizing startup strategy and financial decision-making.
MUMarquette University
Bachelor of Arts, Communications
Earned a Bachelor of Arts in Communications with coursework in media, writing, and interpersonal communication.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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