Open to opportunities

Jacob Crane

@jacobcrane

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I am a product-focused leader delivering technical solutions that improve lives.

United States

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What I'm looking for

I seek a product leadership role where I can drive roadmaps, lead cross-functional teams, and deliver technical, data-driven solutions that improve user outcomes in a collaborative, metrics-focused environment.

I am a product-focused leader with seven years delivering technical solutions across healthcare, fintech, and other industries, skilled at driving product roadmaps, aligning cross-functional teams, and translating complex requirements into high-impact features. I led a cross-functional team and served as lead technical strategist for multiple high-impact clients, overseeing $2.4M in annual project work and maintaining an average NPS of 60+.

I prioritize data-driven decisions and user-centered development, restructuring Statements of Work to increase profitability by 27.6% and authoring documentation that reduced onboarding time by 50%. I built automation that cut server maintenance from 8 hours to 1 hour per month and helped shape division strategy that generated 38% of company revenue in 2024.

Experience

Work history, roles, and key accomplishments

Maintenance Division Lead

Elevated Third

Jun 2018 - Apr 2025 (6 years 10 months)

Led a cross-functional team of 5 full-time employees and an offshore contractor across 20+ client contracts, overseeing $2.4M in annual project work and serving as lead technical strategist for 10+ high-impact clients. Restructured Statements of Work to increase profitability by 27.6%, built automation reducing monthly maintenance time by 87%, and helped the Maintenance Division generate 38% of co