shenae Watson
@shenaewatson
Enthusiastic customer-focused marketing and sales professional driving growth through service and communication.
What I'm looking for
I am a motivated marketing and customer service professional with hands-on experience in sales, client support, and office administration. I bring a positive attitude, strong communication, and a proven ability to support business development and customer retention.
In my most recent role I presented sales pitches, maintained positive customer relationships, processed service requests, and supported payment processing, contributing to new business development. Prior administrative experience includes managing confidential office records, screening calls and visitors, and handling procurement tasks.
I have volunteered in educational settings assisting students with special needs and supporting time-management and recreational activities, which strengthened my empathy, patience, and organizational skills. My formal education includes a High School Diploma and CXC/CAPE qualifications in English Language, Integrated Studies, Entrepreneurship, Sociology, Social Studies, and Theatre Arts.
I am eager to join a team where I can grow my marketing skills, tackle challenges with creativity, and contribute meaningfully to organizational success through strong service orientation and adaptability.
Experience
Work history, roles, and key accomplishments
Customer Service Sales Rep
The Office Gurus
Apr 2023 - Jun 2025 (2 years 2 months)
Presented sales pitches and promotions via phone, email, and mail, maintained customer relationships to drive repeat business, and processed payments and service requests, contributing to new business development.
Secretary
Community Group Homes Ltd
Feb 2019 - Dec 2022 (3 years 10 months)
Maintained office records and confidential files, screened calls and visitors, directed inquiries to appropriate personnel, and managed company purchases to support operations.
Volunteer Assistant
Elim Basic School
May 2017 - Jun 2017 (1 month)
Assisted students with schoolwork and created a play area for students with mental challenges, supporting time management and daily classroom activities.
Education
Degrees, certifications, and relevant coursework
Papine High School
High School Diploma, General Secondary Education
Completed High School Diploma at Papine High School, graduating in July 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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