LL
Open to opportunities

Lisha Lowe

@lishalowe

Dynamic professional excelling in customer service and administrative support.

Jamaica

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dynamic professional with a proven history of excelling in high-volume environments, particularly in customer service and administrative support. My commitment to enhancing customer satisfaction is evident through effective consultations and retail sales, where I have consistently achieved targets with integrity and respect. Specializing in reservation management and administrative tasks, I have contributed to significant team success by implementing strategic sales and service initiatives.

In my current role as a Remote Administrative Assistant, I have improved my manager's productivity by 30% through thorough calendar management and timely reminders. My ability to enhance communication between departments has resulted in smoother operations and increased efficiency. I have also maintained a high level of confidentiality and customer retention, demonstrating my dedication to quality service.

With experience as a Customer Care Travel Agent and Remote Customer Service Representative, I have honed my skills in managing customer inquiries and resolving issues effectively. I thrive in team-oriented environments and am adept at multitasking, ensuring that customer needs are met promptly and satisfactorily.

Experience

Work history, roles, and key accomplishments

CS
Current

Remote Administrative Assistant

Campbell Town Wholesale and Liquor Store

Aug 2023 - Present (1 year 10 months)

Coordinated travel arrangements for the Manager, improving productivity by 30% through effective calendar management. Enhanced inter-departmental communication and maintained confidentiality of sensitive information, resulting in high customer retention.

Education

Degrees, certifications, and relevant coursework

DC

Distinction College

CSEC, Office Administration

2020 -

Grade: Distinction

Completed CSEC examinations with a focus on Office Administration, Human and Social Biology, and Mathematics, demonstrating a strong foundation in administrative skills and knowledge.

MS

Meadowbrook High School

CSEC, General Education

2016 -

Completed CSEC examinations with subjects including English Language, English Literature, Food and Nutrition, and Principles of Business, showcasing a diverse educational background.

Tech stack

Software and tools used professionally

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Lisha Lowe - Remote Administrative Assistant - Campbell Town Wholesale and Liquor Store | Himalayas