Open to opportunities

Khushi Ladwa

@khushiladwa

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Fine Art graduate with strong creative and customer service skills.

Zimbabwe

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What I'm looking for

I am looking for a role that values creativity and offers opportunities for growth.

I am a Fine Art graduate with a robust creative background and a versatile professional skill set. My experience spans customer-facing roles and the arts, where I have developed excellent communication, problem-solving, and interpersonal skills. Currently, I work as a Customer Advisor at Boots, where I deliver exceptional customer service and analyze sales data to support stock management.

In addition to my role at Boots, I have worked as a Track and Trace Call Agent, providing guidance to Covid-positive individuals while maintaining strict adherence to data protection protocols. My freelance work as an artist allows me to produce both digital and traditional media artworks, showcasing my ability to manage projects independently and creatively. I am detail-oriented and motivated to contribute both artistic insight and professional reliability to any team.

Experience

Work history, roles, and key accomplishments

Current

Customer Advisor

Current

Boots

Aug 2023 - Present (1 year 10 months)

Delivered excellent customer service, ensuring satisfaction by answering questions and providing personalized advice. Monitored in-store and social media trends to enhance product knowledge and analyzed daily/weekly sales data in Excel for stock management and ordering.

Customer Service Communication Data Analysis Microsoft Office Suite Product Knowledge Sales Data Analysis

Current

Freelance Artist

Current

Self Employed

Produced digital and traditional media artworks for clients, conducting consultations to capture creative visions and ensure client satisfaction. Promoted artwork through various social media channels to capture audience attention.

Project Management Consultation Creative Thinking

Track and Trace Call Agent

Sitel

Dec 2020 - Present (4 years 6 months)

Handled daily outbound calls to support Covid-positive individuals with guidance and resources. Maintained accurate call records while adhering to data protection protocols and participated in weekly performance reviews and improvement sessions.

Communication Data Protection Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Nottingham Trent University

Bachelor of Arts with Honours, Fine Art

Grade: Upper-Second Class

Completed a Bachelor of Arts with Honours in Fine Art. Developed a strong creative background and versatile professional skill set in artistic practices.

Villiers High School

A Levels, English Literature, Philosophy, Art

Grade: English Literature: B, Philosophy: C, Art: B

Achieved A Levels in English Literature, Philosophy, and Art. Developed critical thinking and analytical skills across humanities and creative subjects.

Villiers High School

GCSEs, English, Maths, Science, Geography, R.E, Citizenship, Art

Grade: A-C

Obtained 8 GCSEs including core subjects like English, Maths, and Science. Gained foundational knowledge across a broad range of academic disciplines.