kevin mungai
@kevinmungai
Results-driven Sales Agent transitioning into Data Analytics with Excel, Power BI, and Python.
KenyaWhat I'm looking for
I’m a results-driven Sales Agent with experience in FMCG sales, customer relationship management, account management, and business development. I currently work with Bidco Kenya through Gilani's Distributors, where I drive sales, manage customer accounts, and build lasting relationships with retailers and distributors.
I’m passionate about delivering exceptional customer service, achieving sales targets, and spotting opportunities for business growth.
Alongside my sales work, I’m pursuing Data Science training through the LuxDev Programme, specializing in Microsoft Excel, Power BI, and Python for Data Analysis. I use these skills to analyze business data, generate meaningful insights, and support data-driven decision-making.
Previously, I handled travel client support from inquiry to post-booking, and I worked with Tally ERP for inventory and financial records. I’ve also delivered first-line HR call center support and provided IT support, strengthening how I communicate, solve problems, and maintain accurate records.
Experience
Work history, roles, and key accomplishments
Sales Agent
Gilani's Distributors Ltd
Jan 2026 - Present (6 months)
Manage inbound and outbound sales for Bidco consumer products, building relationships with retailers and distributors. Handle orders, maintain customer records in CRM/sales reporting systems, and collect market intelligence to support sales planning.
Independent Travel Manager
ASAP Tickets
Sep 2024 - Present (1 year 10 months)
Provide customized travel solutions based on customer requirements and manage client relationships from inquiry through post-booking support. Handle reservations, itinerary changes, and customer inquiries while maintaining accurate booking records.
Tally ERP Data Entry Clerk
Vegpro Kenya Ltd
Jan 2017 - Dec 2022 (5 years 11 months)
Manage inventory and financial records using Tally ERP, including stock reconciliations and inventory adjustments. Generate credit/debit notes and prepare operational reports while maintaining accurate business records.
Call Center Agent – Human Resources
Vegpro Kenya Ltd
Dec 2013 - Dec 2017 (4 years)
Manage inbound and outbound employee communications, providing first-line support for employee inquiries. Coordinate communication between departments and assist with bulk SMS and employee information management.
IT Support Intern
Vegpro Kenya Ltd
Dec 2013 - Dec 2016 (3 years)
Install and maintain computer hardware and software, and provide technical support and troubleshooting for staff. Support routine system maintenance and help maintain network and system functionality.
Education
Degrees, certifications, and relevant coursework
LuxDev Programme
Data Science Training Programme, Data Science
Activities and societies: Microsoft Excel, Power BI, and Python for Data Analysis
Ongoing Data Science training covering Microsoft Excel, Power BI, and Python for data analysis to support data-driven decision-making.
Kenya Institute of Development Studies
Diploma in Information Technology, Information Technology
Completed a Diploma in Information Technology at the Kenya Institute of Development Studies in 2015.
Mirera Secondary School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Earned the Kenya Certificate of Secondary Education (KCSE) from Mirera Secondary School in 2010.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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