BEBlessed Elimashe
@blessedelimashe
Detail-oriented sales and IT professional with strong analytical skills.
KenyaWhat I'm looking for
I am a dedicated professional with a Bachelor's Degree in Business Information and Technology from Jomo Kenyatta University. My experience spans various roles in sales and information technology, where I have honed my skills in data analysis, customer engagement, and market research. I am passionate about leveraging technology to drive business solutions and enhance customer experiences.
Currently, I work as a Telesales representative at Halisilabs, where I analyze sales data to identify trends and optimize our sales processes. My previous roles have equipped me with a solid foundation in financial analysis and IT support, allowing me to contribute effectively to team goals and improve operational efficiency. I thrive in dynamic environments and am always eager to learn and adapt to new challenges.
Experience
Work history, roles, and key accomplishments
Telesales
Halisilabs
Nov 2021 - Present (3 years 7 months)
Provided client services and troubleshooting support while analyzing sales data to identify trends. Maintained accurate records and managed customer interactions to identify upselling opportunities, contributing to revenue growth.
Sales Representative
Mwananchi Credit Limited
Feb 2021 - Jan 2022 (11 months)
Engaged customers to analyze their financial needs, processed transactions, and recorded customer data. Collaborated with the marketing team to enhance customer acquisition strategies.
Marketer
Robisearch Limited
Aug 2020 - Feb 2021 (6 months)
Promoted IT services and software solutions while analyzing market trends and customer data. Collaborated with teams to create targeted campaigns and track their performance.
Information Technology Expert
Grafametech Information Technology Company
Jan 2020 - Feb 2021 (1 year 1 month)
Collected and analyzed performance data for system upgrades, performed troubleshooting, and managed helpdesk support to optimize efficiency. Contributed to security and data backup strategies.
Information Technology Expert
Advanced IT Solutions Limited
May 2018 - Apr 2019 (11 months)
Analyzed and maintained business performance systems, provided technical support, and developed data-driven reports to optimize system performance and support decision-making.
Education
Degrees, certifications, and relevant coursework
JTJomo Kenyatta University of Agriculture and Technology
Bachelor's Degree, Business Information and Technology
2016 - 2019
Grade: Second Class Upper Division
Completed a Bachelor's Degree in Business Information and Technology with a focus on integrating technology into business processes.
S.A Kolanya Boys School
Kenya Certificate of Secondary Education, Secondary Education
2011 - 2014
Grade: B
Achieved the Kenya Certificate of Secondary Education (KCSE) with a focus on foundational education in various subjects.
Buchifi Primary School
Kenya Certificate of Primary Education, Primary Education
2003 - 2010
Grade: C+
Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE), laying the groundwork for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
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