At Krones LCS Center East Africa Ltd, I manage commercial relationships with beverage accounts including KWAL and Bralirwa, supporting customer retention and commercial objectives across East Africa. I managed more than 1,000 customer quotes and orders annually, achieving 52% volume and 60% value conversion rates through value-based selling and upselling.
I use Salesforce and Monday.com to manage opportunities and order pipelines, and SQL, Python, Power BI, and Excel to analyze customer and order trends. My work has included cost-optimization analysis that contributed to a 15% reduction in operational costs, as well as mentoring a junior intern.
