Open to opportunities

Keri Taylor

@keritaylor

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Aspiring business professional completing an associate degree with hands-on customer service experience.

United States

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What I'm looking for

I am seeking an entry- to mid-level role in administration, customer service, or medical office support where I can grow, use organizational skills, and contribute to a collaborative team.

I am an associate-degree candidate in Business Administration (Medical concentration) graduating May 2025, seeking a role with room to grow and long-term career development.

I bring several years of direct customer-facing experience, including roles in food service, retail customer service, and administrative support, with strengths in cash handling, scheduling, order fulfillment, and phone etiquette.

My background includes caregiving and assisted-living environments where I supported daily activities, medication administration, patient observation, and compliance with fair housing and senior-care practices.

I am certified in First Aid, CPR, AED, comfortable with Microsoft Office and basic accounting/medical billing tools, and motivated to apply my organizational, communication, and administrative skills in a supportive team environment.

Experience

Work history, roles, and key accomplishments

Waitress / Cashier

Logan's Roadhouse

Nov 2020 - Jun 2025 (4 years 7 months)

Provided food service and handled cash transactions at a high-volume casual dining restaurant from November 2020 to June 2025, maintaining accurate tills and delivering consistent customer service.

Cash Handling Customer Service order fulfillment Time Management Microsoft Office Communication Skills

Administrative Assistant

Chris's Lawn Care

Aug 2016 - Oct 2020 (4 years 2 months)

Scheduled appointments and managed administrative tasks for a local lawn care business from August 2016 to October 2020, improving appointment organization and customer communication.

Scheduling Customer Service Data Entry Accounts Payable Microsoft Word Computer Literacy

House Parent

Saint Mary's

Jun 2016 - Jul 2017 (1 year 1 month)

Assisted disabled children and adults with daily living activities and supervised residential care from June 2016 to July 2017, supporting ADLs and promoting client safety and well-being.

Assisted Living ADLS Patient Observation Group Home Experience Communication Skills

Customer Service Representative

Academy Sports + Outdoors

Mar 2014 - May 2015 (1 year 2 months)

Operated the customer service desk handling returns and inquiries from March 2014 to May 2015, resolving customer issues and supporting sales floor operations.

Customer Service Returns Processing Cash Handling Sales Communication Skills Microsoft Office