Open to opportunities

Harlee Butler

@harleebutler

Message

Motivated individual with strong organizational and communication skills.

United States

Message

What I'm looking for

I am looking for a remote position that values communication and teamwork, offering opportunities for growth.

I am a motivated and reliable individual currently pursuing an MBA in Healthcare Administration while managing daily household operations. My experience as a stay-at-home mom has honed my organizational and multitasking skills, allowing me to balance family responsibilities with online coursework effectively. I thrive in fast-paced environments and am eager to contribute my excellent communication and administrative skills in a remote team setting.

Throughout my career, I have held various roles that have strengthened my customer service and problem-solving abilities. From working as a Customer Service Representative to managing a team as an Assistant Manager, I have developed a strong foundation in handling customer inquiries, resolving disputes, and ensuring satisfaction. My attention to detail and reliability have been key to my success in these positions, and I am excited to bring these strengths to a new opportunity.

Experience

Work history, roles, and key accomplishments

Current

Stay-at-home-mom & Student

Current

Self Employed

Aug 2021 - Present (4 years)

Managed daily household operations and coordinated schedules for two young children. Balanced online college coursework while maintaining family responsibilities.

Time Management Multitasking Budgeting Scheduling Childcare

Cleaner

Self Employed

Jan 2021 - Present (4 years 7 months)

Cleaned residential, commercial, and new construction properties. Performed minor repairs such as painting and patching.

Scheduling Payment Processing Customer Service

Waitress

Confidential

Dec 2020 - Present (4 years 8 months)

Delivered excellent customer service in a fast-paced environment. Took orders and served food while maintaining cleanliness around the establishment.

Customer Service Order Taking Food Service Fast Paced Environment

Customer Service Representative

Confidential

Jan 2020 - Present (5 years 7 months)

Handled inbound phone calls regarding credit card accounts and resolved minor disputes. Ensured account accuracy in CRM.

Customer Service Conflict Resolution CRM Account Management Inbound

Bank Teller

Confidential

Aug 2019 - Present (6 years)

Addressed customer questions regarding accounts, bank services, and policies. Assisted with basic banking needs such as processing checks, deposits, and transfers.

Customer Service Banking Operations Account Management

Concessionaire

Confidential

Jan 2019 - Present (6 years 7 months)

Greeted and assisted customers with placing orders for trophies, plaques, and awards. Handled customer complaints and processed payments.

Customer Service Order Processing Conflict Resolution Inventory Management

Assistant Manager

Confidential

Jun 2018 - Present (7 years 2 months)

Ensured team members performed tasks correctly, safely, and efficiently. Assisted in training new employees and managed employee schedules.

Team Leadership Training Scheduling Customer Satisfaction Inventory Management

Education

Degrees, certifications, and relevant coursework

South University

MBA-Healthcare Administration, Healthcare Administration

2024 -

Currently pursuing a Master of Business Administration with a specialization in Healthcare Administration. Expected to complete the program in November 2025.

Troy University

Bachelor of Science, Accounting with Finance

2018 - 2022

Completed a Bachelor of Science degree with a focus on Accounting and Finance. Gained foundational knowledge in financial principles and accounting practices.