KCKensuke Condeza
@kensukecondeza
Dedicated customer service professional with strong technical skills.
PhilippinesWhat I'm looking for
My name is Kyle Condeza, and I am a dedicated customer service professional with a strong background in content moderation and back-office support. With experience at TaskUs and Lizzy's Watchtower, I have honed my skills in customer service, ensuring that clients receive the best possible support through various channels including voice, email, and chat.
In addition to my customer service expertise, I possess technical skills in MS Excel, Word, HTML/CSS, and Adobe Photoshop. My education at ICCT Colleges has equipped me with a solid foundation in computer system servicing, and I am a TESDA NC2 passer. I am eager to leverage my skills and experience to contribute to a dynamic team that values growth and innovation.
Experience
Work history, roles, and key accomplishments
Content Moderator
TaskUs
Jan 2022 - Present (3 years 5 months)
Responsible for moderating content to ensure compliance with community guidelines and standards. Engaged in customer service support to address user inquiries and issues.
Customer Service Representative
Curotek
Aug 2021 - Aug 2022 (1 year)
Provided back-office customer service support, handling inquiries and resolving issues through various communication channels.
Customer Service Representative
Teleperformance
Feb 2021 - May 2021 (3 months)
Engaged in voice and email customer service, assisting customers with their inquiries and providing solutions.
Customer Service Representative
Alorica
Dec 2020 - Feb 2021 (2 months)
Handled customer inquiries via voice, email, and chat, ensuring customer satisfaction and effective resolution of issues.
Customer Service Representative
Curoteknika
Jul 2020 - Oct 2020 (3 months)
Provided voice customer service support, addressing customer inquiries and ensuring a positive experience.
Education
Degrees, certifications, and relevant coursework
Santolan High School
Senior High School
2016 - 2018
Completed Senior High School education.
Eusebio High School
Junior High School
2016 - 2017
Completed Junior High School education.
ICCT Colleges
2019 -
Calit Elementary
Elementary School
2012 - 2012
Completed elementary education.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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