Clarisse Beth Congzon

Provided global service desk support, resolving IT-related issues for a diverse user base. Managed and prioritized support tickets to ensure minimal disruption to operations.

Served as a primary point of contact for customer service needs, handling diverse inquiries and providing comprehensive solutions. Maintained detailed records of customer interactions and resolutions.

Provided technical assistance and troubleshooting for various customer issues, resolving complex problems efficiently. Maintained high customer satisfaction by delivering clear and concise solutions.

Managed and fulfilled customer orders efficiently, ensuring timely and accurate delivery of products. Utilized strong organizational skills to navigate retail environments and locate specific items.

Monitored social media platforms for content compliance and community guidelines. Engaged with online communities to foster positive interactions and address user feedback.

Addressed customer concerns and provided support for social media-related inquiries. Ensured prompt and effective resolution of issues, enhancing user satisfaction.

Executed promotional campaigns to drive product awareness and sales. Engaged with potential customers to explain product features and benefits, contributing to increased brand visibility.

Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.

Completed primary education, building fundamental literacy and numeracy skills. Participated in various school activities.