Samantha Belicano

I am a self-driven professional with extensive experience in customer service and content moderation. Currently, I work as a Content Moderator at TaskUs, where I screen and review user-generated content to ensure compliance with community standards. My role requires strong critical thinking and communication skills, which I leverage to handle inquiries and negotiate resolutions effectively.

Previously, I served as a Chat Support Specialist at Alorica Philippines, where I addressed live customer queries with a response time of just five minutes. My commitment to maintaining high customer satisfaction ratings has been a key factor in my success. I thrive in environments that challenge my analytical abilities and allow me to contribute to fostering good internal communications.