Dewn Claire User
@dewnclaireuser
Dedicated customer service representative with a focus on content moderation.
What I'm looking for
I am a motivated individual with a background in customer service and content moderation. My experience at Concentrix Philippines has equipped me with the skills to maintain the integrity and safety of online platforms. I excel in reviewing user-generated content, ensuring compliance with community guidelines, and communicating effectively with customers.
My previous role as a Service Crew member at Greenwich honed my interpersonal skills and ability to work under pressure. I take pride in providing excellent customer service, managing time efficiently, and developing strong relationships with both customers and coworkers. I am eager to leverage my skills in a challenging position that allows for continuous growth and development.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Content Moderator
Concentrix Philippines
Sep 2022 - May 2025 (2 years 8 months)
Played a critical role in maintaining the integrity and safety of online platforms by sifting through vast amounts of user-generated content, determining what should be posted and what should be taken down. Communicated with customers via email after reviewing their reports.
Service Crew
Greenwich
Dec 2020 - May 2022 (1 year 5 months)
Greeted customers, answered questions, and provided recommendations while preparing bills that included meal costs and sales taxes. Performed cashiering duties and maintained cleanliness.
Education
Degrees, certifications, and relevant coursework
Technological Institute of the Philippines
Bachelor of Science, Civil Engineering
Undertook studies in Civil Engineering. Focused on foundational engineering principles and their applications.
Arellano University
Senior High School Diploma, General Studies
Completed Senior High School education. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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