Open to opportunities

Adedoyin Ariyo

@adedoyinariyo

I am a motivated customer-service professional transitioning into Human Resources, focusing on recruitment and HR technology.

Canada

Message

What I'm looking for

I seek an HR role applying recruitment and onboarding skills, using HR technology, supporting candidate engagement, and growing in a collaborative, learning-focused environment.

I am a motivated and empathetic customer service professional transitioning into Human Resources, currently pursuing a degree in Human Resource Management. I bring strong communication, conflict resolution, and multitasking skills, and have proven ability to resolve 90%+ of customer issues on first contact while supporting onboarding processes with discretion and accuracy.

I have hands-on administrative experience including employee records management, onboarding support, basic bookkeeping, and CRM documentation, and I am passionate about recruitment, candidate engagement, and using HR technology to improve processes and candidate experience.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

House of Praise

Jan 2025 - Present (8 months)

Prepared and distributed correspondence, maintained digital and physical filing systems, processed 50+ invoices, and assisted with onboarding and HR paperwork while managing confidential records with discretion.

Administrative Support Office Management Bookkeeping Microsoft Office Document Management Onboarding Scheduling Confidentiality

Customer Service Representative

ShiroHubGlobal Limited

Jan 2021 - Jan 2023 (2 years)

Resolved 95% of customer complaints on first contact, maintained high satisfaction scores, provided tailored product recommendations, and documented interactions in CRM for follow-up and analysis.

Customer Service CRM Product Recommendations Multitasking Communication Customer Retention Troubleshooting

Customer Experience Associate

SmartDigit Technologies

Jan 2019 - Jan 2021 (2 years)

Led onboarding and training for 5+ new team members, met daily service quotas while maintaining quality, and applied problem-solving techniques to resolve complex customer issues.

Customer Onboarding Training Communication Problem Solving Service Quotas Written Communication CRM Team Leadership

Education

Degrees, certifications, and relevant coursework

University of Lethbridge

Degree in Human Resource Management, Human Resource Management

Pursuing a degree in Human Resource Management at the University of Lethbridge with coursework focused on recruitment, candidate engagement, and HR technology.