Ashley Dewey
@ashleydewey
Customer service professional with strong communication and management skills.
CanadaWhat I'm looking for
I am a dedicated customer service professional with extensive experience in various roles, including child care supervision and administrative support. My journey began in retail management, where I honed my leadership skills and developed a strong understanding of customer needs. Over the years, I have transitioned into roles that emphasize communication and client interaction, allowing me to build rapport and provide exceptional service.
In my most recent position as a Child Care Supervisor with DDSB, I have successfully supervised and aided school-age children, ensuring a safe and engaging environment. My previous roles as a Customer Service Representative have equipped me with the ability to handle high-volume calls and manage client inquiries efficiently. I pride myself on my strong verbal and written communication skills, which have been instrumental in my ability to assess client needs and deliver tailored solutions.
Experience
Work history, roles, and key accomplishments
Child Care Supervision
DDSB
Jan 2024 - Present (1 year 6 months)
Supervised and aided school-aged children in various activities. Ensured a safe and supportive environment for their development and well-being.
Customer Service Representative
Dial a Bottle
Jan 2020 - Present (5 years 6 months)
Worked remotely as a customer service representative, handling customer orders and inquiries. Utilized 5nine software to manage calls and responded to customer emails efficiently.
Customer Service Representative/Admin Assistant
Autoluxe Rapid City Transportation
Jan 2013 - Present (12 years 6 months)
Answered calls in a fast-paced call center environment, assessing client needs and providing solutions. Managed email correspondence and created/filed various documents in a hybrid/remote setting.
Receptionist/Office Clerk
GD Legals
May 2012 - Present (13 years 2 months)
Performed legal filing and document creation, ensuring accuracy and compliance. Handled incoming calls and emails, and assisted clients in person.
Manager
Hickory Farms
Jan 2010 - Present (15 years 6 months)
Managed daily operations, including sales, inventory, and staff supervision. Ensured customer satisfaction and achieved sales targets.
Manager
Buck or Two Extreme
Jan 2005 - Present (20 years 6 months)
Oversaw store operations, managed staff, and handled inventory. Focused on maximizing sales and providing excellent customer service.
Merchandiser/Cashier
Zellers
Jan 2003 - Present (22 years 6 months)
Responsible for merchandising products and processing customer transactions as a cashier. Maintained store appearance and assisted customers with their needs.
Education
Degrees, certifications, and relevant coursework
CDI College, Ajax
Paralegal Diploma, Paralegal Studies
Completed a comprehensive program in paralegal studies, gaining knowledge in legal procedures, research, and document preparation.
Trios College
Law Clerk Diploma, Law Clerk
Studied various aspects of law clerk duties, including legal administration, court procedures, and legal document management.
Availability
Location
CanadaAuthorized to work in
Job categories
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