ken Barrientos
@kenbarrientos
Operations Supervisor | Team Manager | General Virtual Assistant | CRM | Admin Executive/Assistant
PhilippinesWhat I'm looking for
Hello, I'm Kendall a seasoned team manager with six years' experience across diverse industries like telecommunications, Banking Operations, and Freight forwarding. My roles in Virtual Assistance, Customer Service, and Technical Support have shaped my expertise in understanding customer needs, driving operational efficiency, and fostering collaborative team dynamics. I'm passionate about leveraging my background to enhance customer experiences and achieve organizational goals. Excited to bring my skills and dedication to a new team for mutual success."
Experience
Logistic Data Analyst
Freelance
Jul 2023 - Dec 2023 (5 months)
I do optimize supply chain efficiency, analyze data for trends, and enhance distribution processes. They employ statistical models, utilize software tools, and collaborate to streamline logistics, ensuring timely and cost-effective movement of goods within an organization.
General Admin Assistant
Freelance
Mar 2023 - Dec 2023 (9 months)
I am an admin assistant who provides essential support by managing schedules, handling correspondence, and organizing files. They perform tasks like data entry, answer calls, and assist in various office functions, ensuring smooth day-to-day operations within an organization.
Virtual Assistant
Freelance
Mar 2023 - Jul 2023 (4 months)
I perform diverse tasks remotely, leveraging digital tools. Responsibilities include communication management, scheduling, research, data entry, and providing virtual support. Proficiency in technology, organization, and multitasking is crucial for effective remote task execution.
Team Manager
Ubiquity Global Services
May 2022 - Mar 2023 (10 months)
I Guided and motivated a team to meet performance targets. Oversaw daily operations, allocated tasks, and ensured seamless collaboration. Facilitated training, provided constructive feedback, and promoted a positive work culture. I achieved results through effective leadership and strategic decision-making.
Operations Supervisor
Teleperformance
Jul 2019 - Apr 2022 (2 years 9 months)
I Led daily operations, ensuring efficiency and adherence to protocols. Oversaw staff, optimized workflows, and implemented process improvements. Achieved operational targets through strategic planning and effective team management, fostering a results-driven environment.
Customer Service Representative
Teleperformance
Oct 2018 - Jun 2019 (8 months)
I Provided exemplary customer service, addressing inquiries and resolving issues with a focus on clear communication, empathy, and timely resolution. Demonstrated product knowledge, proactive assistance, and effective collaboration for enhanced customer satisfaction.
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