Miriam Fajardo
@miriamfajardo1
Diligent Executive Virtual Assistant with 8 years of freelance experience.
What I'm looking for
I am a dedicated General Virtual Assistant with over 8 years of freelance experience supporting executives, business owners, and consultants across the US and Canada. My background includes leadership roles in the BPO industry for over 9 years, where I honed my skills in operations and team management while collaborating extensively with US-based clients. I have a proven track record of delivering high-quality work, driven by positive client feedback and a commitment to continuous improvement.
Throughout my career, I have excelled in various roles, including Executive Assistance, Administrative Support, and Customer Service. I am known for my proactive communication, efficiency, and ability to manage multiple tasks effectively. My experience includes overseeing data entry, managing email and calendar communications, and creating engaging content for social media platforms. I take pride in my adaptability and quick learning of new tools and technologies, which allows me to provide exceptional support to my clients.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Team on Fire Academy, Inc.
Sep 2020 - Present (4 years 11 months)
Provided executive assistance and administrative support, including email and calendar management, data entry, and document preparation. Managed website content, social media posting, and designed marketing materials.
Administrative Virtual Assistant
Premium Business Consulting LLC
Mar 2021 - Jul 2025 (4 years 4 months)
Collected and reviewed documents for accuracy, coordinated daily email communications, and prepared business documentation. Developed customized invitations and flyer designs.
Customer Service Agent
Sykes Asia, Inc.
Nov 2016 - Mar 2021 (4 years 4 months)
Answered phone calls, addressed customer inquiries, and provided accurate information about products and services. Documented call details, verified loan documents, and handled email support and data entry tasks.
General Virtual Assistant
MG Technologies, Inc.
Apr 2012 - Nov 2016 (4 years 7 months)
Performed project analysis and e-commerce data entry. Conducted product research and profiled applicants for interviews.
Administrative Virtual Assistant
Elaine Swann Leadership Academy
May 2015 - Nov 2016 (1 year 6 months)
Managed social media sites and contact databases. Provided administrative virtual assistant support.
Executive Virtual Assistant
California Coast & Country Homes, Inc.
Mar 2012 - Nov 2016 (4 years 8 months)
Managed and maintained contact databases, transcribed audio, performed data entry, and proofread documents. Created procedure manuals, newsletters, and internal documentation, and conducted research on training topics.
Channel Manager / Operations Manager
Amdatex Las Piñas Services, Inc.
May 2007 - Mar 2012 (4 years 10 months)
Managed multiple business units and served as the primary point of contact for international clients. Increased production efficiency by 25% and developed quality assurance programs.
Business Unit Manager
Amdatex Las Piñas Services, Inc.
Dec 2006 - May 2007 (5 months)
Managed business units and supervised teams. Oversaw daily operations and ensured compliance with company standards.
Supervisor / Team Leader / Business Associate
Amdatex Las Piñas Services, Inc.
Jan 2003 - Dec 2006 (3 years 11 months)
Supervised teams and acted as a business associate. Managed daily tasks and supported operational goals.
Technical Trainer / Verifier / Data Encoder
Innodata Philippines, Inc.
Feb 1991 - Jun 2002 (11 years 4 months)
Provided technical training, performed verification tasks, and conducted data encoding. Ensured data accuracy and quality.
Data Encoder / Verifier
Datascope Communications Philippines, Inc.
May 1989 - Mar 1991 (1 year 10 months)
Performed data encoding and verification tasks. Ensured the integrity and accuracy of data.
Data Encoder
Systems and Encoding Corporation
Apr 1988 - Apr 1989 (1 year)
Responsible for data encoding operations. Ensured efficient and accurate data input.
Education
Degrees, certifications, and relevant coursework
Philippine Christian University
Bachelor of Science, Computer Science
1989 - 1990
Studied Computer Science at Philippine Christian University. Focused on foundational computer science principles and applications.
Philippine Women’s University
Unknown, Unknown
1987 - 1989
Attended Philippine Women’s University. Specific field of study and degree are not provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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