Kelly Irene Montgomery

I’m an operations and program leader with 30+ years of experience driving execution in complex, regulated environments (healthcare, surgical practices, revenue cycle). My specialty is building systems that make teams faster, smarter, and calmer: workflow design, tracking tools and dashboards, process optimization, stakeholder alignment, and end-to-end implementation. I’ve led high-value client portfolios, improved performance through KPI-based operating rhythms, and partnered cross-functionally with product, operations, and leadership teams to fix what’s broken and scale what works. I thrive in remote, autonomy-driven cultures where ownership matters, learning is constant, and results are measurable. Open to remote roles across Operations, Program/Implementation, Client Operations, and Strategic Customer Success.