Julie Rice
@julierice
Strategy and operations leader driving scalable systems and measurable growth.
United StatesWhat I'm looking for
I am a strategy and operations professional with extensive experience designing scalable systems across healthcare, regulated technical environments, and business operations. I lead cross-functional initiatives, translate complex requirements into executable solutions, and build operational frameworks that drive compliance and measurable outcomes.
In enterprise roles I have designed onboarding quality systems, SLA frameworks, and revenue verification processes that improved testing visibility, billing accuracy, and cross-team accountability. I have led multi-site expansions and operational transformations that delivered $400K in revenue growth, a 93% NPS, and significant program growth while implementing standardized programs and digital workflows.
I combine data-driven decision making with hands-on implementation—building KPI tracking, customer intelligence, and automated operational systems—while coaching and leading cross-functional teams. I hold an MBA (expected 2026) and certifications including Six Sigma Green Belt, and I bring a measurable, execution-focused ethos to growth and operations challenges.
Experience
Work history, roles, and key accomplishments
Strategy & Operations Lead
Carequality
Apr 2025 - Present (10 months)
Designed and owned enterprise onboarding quality and SLA frameworks for QHIN partners, improving compliance, testing visibility, and cross-functional accountability across policy, engineering, and operations.
Strategy & Operations Consultant
Brick House Bones
Jan 2023 - Present (3 years 1 month)
Acted as a fractional operator to design business models, financial frameworks, and marketing/revenue analytics dashboards to support transition from services to scalable digital products.
Program Director, Business Operations
Select Medical
Jan 2021 - Apr 2025 (4 years 3 months)
Led multi-site business expansion and operational transformation across five locations, driving $400,000 in revenue growth, 93% NPS, and 56% program growth over two years while standardizing scalable operational frameworks.
Medical Device Trainer
RX Function
Led product enablement and implementation support for clinical customers, translating technical features into practical workflows and improving onboarding, adoption, and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nebraska–Lincoln
Master of Business Administration, Business Administration
Pursuing a Master of Business Administration at the University of Nebraska–Lincoln with expected completion in 2026.
OUOhio University
Bachelor of Science, Physical Therapy / Health Sciences
Grade: Summa Cum Laude
Completed a Bachelor of Science degree, graduating Summa Cum Laude in 2017.
MCMarion Technical College
Associate of Science, Physical Therapy Assisting
Earned an Associate of Science in Physical Therapy Assisting in 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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