kelechi opara - Admin and Support Virtual Assistant - Tenora Growth | Himalayas
kelechi oparaKO
Open to opportunities

kelechi opara

@kelechiopara

I wish to see growth and success from different perspectives.

Nigeria

What I'm looking for

I am looking for a role in a collaborative environment that values innovation and offers opportunities for growth.

I’m not just a sales and customer service expert, I’m the human equivalent of a Swiss Army knife, but with better people skills and fewer sharp edges. With a background in Economics (because why just talk about money when you can also analyze it?), I’ve spent years mastering the art of turning "maybe" into "yes" and "inbox chaos" into "organized bliss."

From smashing sales targets by 120% (because 100% is for amateurs) to streamlining administrative processes like a productivity wizard, I geek out on making businesses run smoother and clients happier. Whether I’m booking flights as a Travel Manager (because wanderlust pays the bills) or mentoring sales teams to greatness, my superpowers include negotiation, CRM mastery, and an uncanny ability to keep plants alive (okay, maybe not the last one).

With certifications in inbound sales and a C2 English proficiency (I can probably out-debate Shakespeare), I bring humor, hustle, and a relentless drive to every role. If you’re looking for someone who can charm clients, crush goals, and maybe even organize your life, look no further, I’ve got you covered.

Experience

Work history, roles, and key accomplishments

Tenora Growth logoTG

Admin and Support Virtual Assistant

Tenora Growth

May 2022 - Apr 2025 (2 years 11 months)

Cut response times by 40% & maintained 99% accuracy managing emails, schedules & databases. Coordinated 300+ meetings/events, boosted marketing engagement by 15%, & achieved 95% client retention. Streamlined onboarding, reducing setup time by 30%.

AT

Independent Travel Manager

Asap Tickets

Jan 2020 - Mar 2022 (2 years 2 months)

Managed flight bookings and reservations for clients, ensuring their travel needs were met effectively. Crafted detailed travel itineraries, including flights, accommodation, and car rentals. Built and maintained strong relationships with clients, providing personalized travel solutions and addressing issues like cancellations or delays quickly.

PI

Senior Sales Development Representative

Prudential Zenith Life Insurance

Oct 2019 - Nov 2021 (2 years 1 month)

Spearheaded innovative sales initiatives, driving a 30% increase in annual revenue and boosting client retention by 25%. Cultivated and nurtured key client relationships while conducting comprehensive market research to uncover new business opportunities. Trained and mentored junior sales representatives, enhancing overall team performance and leveraging CRM software to optimize sales processes.

PI

Sales Development Representative

Prudential Zenith Life Insurance

Aug 2018 - Sep 2019 (1 year 1 month)

Accomplished 120% of sales targets through effective lead generation and qualification. Collaborated with the marketing team to develop and implement targeted sales campaigns. Conducted thorough needs assessments and provided tailored insurance solutions to clients.

IC

Customer Service & Remote Appointment Setter

Insurance Supermarket Co

Feb 2016 - Mar 2018 (2 years 1 month)

Coordinated appointments between clients and insurance advisors, ensuring efficient scheduling and time management. Participated in the development and implementation of customer service protocols to enhance client experience. Achieved a 95% appointment confirmation rate through diligent follow-up and communication.

Education

Degrees, certifications, and relevant coursework

MU

Madonna University

Bachelor of Science, Economics

Excelled in leading a team project on economic development strategies, resulting in a top-tier presentation highly commended by faculty. Conducted in-depth research on emerging market trends, published in the university’s economics journal, highlighting analytical and writing skills. Organized and hosted a successful seminar on financial literacy, attracting over 100 participants and featuring ind

Tech stack

Software and tools used professionally

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