kelechi opara

Cut response times by 40% & maintained 99% accuracy managing emails, schedules & databases. Coordinated 300+ meetings/events, boosted marketing engagement by 15%, & achieved 95% client retention. Streamlined onboarding, reducing setup time by 30%.

Managed flight bookings and reservations for clients, ensuring their travel needs were met effectively. Crafted detailed travel itineraries, including flights, accommodation, and car rentals. Built and maintained strong relationships with clients, providing personalized travel solutions and addressing issues like cancellations or delays quickly.

Spearheaded innovative sales initiatives, driving a 30% increase in annual revenue and boosting client retention by 25%. Cultivated and nurtured key client relationships while conducting comprehensive market research to uncover new business opportunities. Trained and mentored junior sales representatives, enhancing overall team performance and leveraging CRM software to optimize sales processes.

Accomplished 120% of sales targets through effective lead generation and qualification. Collaborated with the marketing team to develop and implement targeted sales campaigns. Conducted thorough needs assessments and provided tailored insurance solutions to clients.

Coordinated appointments between clients and insurance advisors, ensuring efficient scheduling and time management. Participated in the development and implementation of customer service protocols to enhance client experience. Achieved a 95% appointment confirmation rate through diligent follow-up and communication.

Excelled in leading a team project on economic development strategies, resulting in a top-tier presentation highly commended by faculty. Conducted in-depth research on emerging market trends, published in the university’s economics journal, highlighting analytical and writing skills. Organized and hosted a successful seminar on financial literacy, attracting over 100 participants and featuring ind