Open to opportunities

Precious Umuava

@preciousumuava

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Aspiring relationship manager with a passion for people management.

Nigeria

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What I'm looking for

I am looking for a role in a dynamic organization that values people management and offers opportunities for growth and development.

I am an aspiring professional with a solid foundation in economics and extensive experience in relationship management and administration. My current role as a Relationship Manager at Zenith Bank Plc has allowed me to propose and implement customized financial solutions, achieving a remarkable 95% client satisfaction rating. I am passionate about fostering positive workplace environments and enhancing team performance, which I believe are crucial for driving organizational growth.

Throughout my career, I have successfully managed a diverse client portfolio, contributing to a 10% increase in client acquisition and a 12% growth in revenue. My commitment to continuous improvement and strategic decision-making has enabled me to create value for both the company and its stakeholders. I am eager to leverage my skills in a dynamic organization where I can further develop my career and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Relationship Manager

Current

Zenith Bank Plc

Feb 2023 - Present (2 years 5 months)

Proposed and implemented customized financial solutions to meet clients' needs, resulting in a 95% client satisfaction rating. Managed a diverse client portfolio, contributing to a 10% increase in client acquisition and a 12% growth in revenue.

Financial Solutions Client Management Customer Acquisition Revenue Administrative Support Strategic Marketing Client Engagement Report Preparation

Collection Officer

New Edge Finance Limited

Sep 2022 - Present (2 years 10 months)

Assisted in recovering overdue loans by contacting clients and negotiating feasible repayment plans. Analyzed loan portfolios to identify high-risk accounts and implemented pre-emptive strategies to minimize defaults.

Debt Negotiation Risk Management Customer Service Repayment Plans Financial Analysis Client Communication Problem Solving

Class Teacher (NYSC)

Isedo Comprehensive High School

Sep 2021 - Present (3 years 10 months)

Delivered engaging and interactive lessons that enhanced student understanding and retention of core subjects. Monitored student progress through assessment and one-on-one consultations, ensuring academic improvement.

Assessments Academic Improvement Extracurricular Activities Teaching Curriculum Development Classroom Management Educational Planning Mentoring

Education

Degrees, certifications, and relevant coursework

Institute of Chartered Accountants of Nigeria (ICAN)

In View, Accounting

Currently pursuing a professional qualification in accounting. This program is designed to equip students with the knowledge and skills required for a career in accounting.

Ambrose Alli University

Bachelor of Science, Economics

Grade: Second Class Upper

Completed a Bachelor of Science degree with a Second Class Upper classification. The curriculum provided a strong foundation in economic principles and analytical methods.