At MoveSmart, I lead Account Managers converting property owner leads into signed leases. I built a structured performance management system with a dual-tier call scorecard and role-play testing framework, and redesigned onboarding as an intensive five-day training program.
At Punch, I led US sales functions and grew the team to 11 Sales Development Representatives, improving team performance by 90% within my first three months. I also founded KJG Advertising, built its sales operations from the ground up, and incorporated outreach automation that supported 2–5x ROI for clients in joint marketing and sales campaigns.
