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katherine batchelor

@katherinebatchelor

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Sales Development Consultant at Elevate who generated qualified leads through outbound prospecting and cold calling.

Panama

Message

At Elevate, I generated qualified leads through outbound prospecting and cold calling, scheduled appointments for Account Executives, and qualified prospects based on their needs and purchasing potential.

At Great Health Works, I presented health and wellness products, assessed customer needs, and closed sales while building relationships that supported customer retention and repeat business.

At iQor Panama, I managed the complete sales cycle from prospecting through closing, negotiated pricing and product solutions, and maintained customer accounts.

Across my sales roles, I’ve worked in B2B and B2C sales, including business-client prospecting at Sitel Panama and training and coaching new sales representatives at PCCW Teleservices.

Experience

Work history, roles, and key accomplishments

Sales Development Consultant

Elevate

Aug 2023 - Nov 2024 (1 year 3 months)

Generated qualified leads through outbound prospecting and cold calling, scheduled appointments for Account Executives, and maintained a healthy sales pipeline. Collaborated with sales leadership to improve outreach strategies and conversion rates.

Outbound Prospecting Cold Calling Lead Generation Appointment Setting Pipeline Management CRM Sales Strategy performance reporting

Sales Representative / Closer

Great Health Works

Jan 2022 - May 2023 (1 year 4 months)

Presented health and wellness products to prospective customers, conducted needs assessments, and closed sales while delivering excellent customer service. Built long-term relationships that increased customer retention and repeat business.

Sales Closing Needs Assessment Customer Service Relationship Building Customer Retention Sales Goals

End-to-End Sales Closer

iQor Panama

Feb 2020 - Nov 2022 (2 years 9 months)

Managed the complete sales cycle from prospecting through closing, identified new business opportunities, and negotiated pricing and product solutions. Worked closely with management to achieve monthly sales targets.

Sales Cycle Management Prospecting Negotiation Account Management Revenue Growth Sales Targets

B2B Sales Representative – Best Buy Computing Services

Sitel Panama

Jan 2018 - Nov 2020 (2 years 10 months)

Developed relationships with business clients, generated new business opportunities through outbound prospecting, and prepared sales proposals and negotiated contracts. Scheduled product demonstrations and maintained detailed CRM records.

B2B Sales Outbound Prospecting Proposal Preparation Contract Negotiation CRM Client Communication

Sales Closer

NARS Panama

Jan 2014 - Nov 2017 (3 years 10 months)

Managed customer accounts and generated new sales opportunities, negotiated pricing, and closed sales. Built strong customer relationships that supported repeat business and supported strategic sales initiatives.

Account Management Sales Closing Negotiation Customer Relationships Strategic Sales

Sales Supervisor / Coach

PCCW Teleservices

Nov 2012 - Oct 2013 (11 months)

Trained and coached new sales representatives, developed sales strategies to improve team performance, and monitored KPIs. Supported leadership with sales planning and reporting.

Sales Training Coaching Sales Strategy KPI Monitoring Performance Feedback Sales Planning

Sales Representative

Influent Panama

Sep 2010 - Nov 2012 (2 years 2 months)

Prospected new customers through outbound calls, presented products and services to prospective clients, and closed sales while maintaining excellent customer satisfaction. Consistently achieved sales goals.

Outbound Calls Prospecting Product Presentations Sales Closing Customer Satisfaction Sales Goals

B2C Sales Representative – Comcast

Sitel Panama

Sold telecommunications products to residential customers, conducted outbound sales calls, and overcame customer objections. Processed sales orders and consistently met or exceeded individual sales targets.

B2C Sales Outbound Calls Objection Handling Order Processing Customer Satisfaction Sales Targets