At Lacias, I generated more than $14,000 USD in monthly revenue through client acquisition, consulting, conversion, and follow-up. I managed an active client portfolio and used personalized service to strengthen commercial relationships.
At Alorica, I managed customer interactions with a consultative approach, identifying needs and providing personalized solutions. I exceeded conversion and sales targets while maintaining customer service standards.
At Royal Prestige, I led and developed a commercial team of more than 50 sales advisors. The team contributed to monthly revenues above $100,000 USD through prospecting, personalized consulting, negotiation, and consultative closing.
I also implemented commercial training focused on sales techniques and objection handling, and monitored commercial KPIs to identify opportunities to improve conversion and productivity. I'm pursuing a Bachelor's Degree in International Business at Universidad Interamericana de Panamá.
