katerina klaoudatou

I've managed business operations across luxury hospitality, travel, property management, and international customer-facing environments for more than eight years.

At Hamlet Student Flats, I managed daily residence operations, reservations, contracts, resident communications, occupancy administration, maintenance coordination, and accommodation needs for international students and groups. I also supported pricing and availability decisions across accommodation types and stay lengths.

At Booking.com, I handled complex customer and booking cases in a high-volume international environment, analyzing booking, property, and customer information to determine accurate resolutions. I communicated clearly with customers and partners while working within defined policies and quality standards.

My work with Bonzoe Homes & Villas, Belvedere Hotel, Myconian Villa Collection, and Perivolas Lifestyle Houses has strengthened my ability to coordinate teams, travel partners, bespoke guest services, and operational priorities in luxury hospitality.