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Agni Slimistinou

@agnislimistinou

I am a customer service and operations professional driving efficiency and client satisfaction.

Greece
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What I'm looking for

I seek customer service or operations roles where I can lead teams, improve processes, train clients, and deliver excellent B2B support within a collaborative, growth-oriented company.

I have broad experience across customer service, operations, education and B2B sales, and I bring strong communication, consistency and adaptability to every role. I develop and manage teams, run training and onboarding, and maintain clear documentation to meet operational goals.

I have worked in archaeological supervision for the Greek Ministry of Culture and managed property operations and guest services for vacation rentals, achieving a Traveller Review Award (10/10). I am fluent in Greek and English, conversational in Spanish, and proficient with CRM, ECDL core tools, Mac OS and Windows.

Experience

Work history, roles, and key accomplishments

CA

Customer Service - B2B Sales

COLO21 AG

Feb 2015 - Oct 2017 (2 years 8 months)

Developed and conducted outreach to new clients through a logistics platform and managed online CRM. Handled incoming customer requests via phone, email, and online chat.

Education

Degrees, certifications, and relevant coursework

University of Athens logoUA

University of Athens

MA, Archaeoastronomy

2022 - 2024

Completed a Master of Arts in Archaeoastronomy, focusing on the study of ancient astronomical practices and their cultural significance. Gained advanced knowledge in the interdisciplinary field combining archaeology and astronomy.

National and Kapodistrian University of Athens logoNA

National and Kapodistrian University of Athens

Certificate, Career Guidance and Counselling

2022 - 2022

Obtained a Career Guidance and Counselling Certificate from the National and Kapodistrian University of Athens. Developed skills in providing professional guidance and support for career development.

SC

School of Advanced Vocational Training, Sitia, Crete

Certificate, Museum and Archaeological Site Security Personnel

2018 - 2018

Completed a program at the School of Advanced Vocational Training, specializing in Museum and Archaeological Site Security Personnel. Acquired practical skills and knowledge relevant to security operations in cultural heritage sites.

EO

EOPPEP

Certificate, Adult Education

2018 - 2018

Earned an Adult Educator Certificate from EOPPEP. This certification equipped me with methodologies and strategies for effective adult education and training.

AT

Aristotle University of Thessaloniki

BA, Archaeology and Art History

2009 - 2014

Completed a Bachelor of Arts in Archaeology and Art History. Gained comprehensive knowledge of ancient civilizations, archaeological methods, and art historical movements.

UB

Universitat Autònoma de Barcelona

Erasmus Scholar, Archaeology and Art History

2012 - 2012

Participated in the Erasmus program at the Universitat Autònoma de Barcelona. This experience provided an international academic perspective and enhanced cross-cultural communication skills.

Tech stack

Software and tools used professionally

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Agni Slimistinou - Contract Archaeologist - Greek Ministry of Culture | Himalayas