kate gichane
@kategichane
I coordinate remote client operations, schedules, CRM pipelines, and logistics.
KenyaWhat I'm looking for
I've supported client operations at Cradle Pot International by managing cross-time-zone communication, scheduling, lead databases, outreach, discovery calls, and sales pipeline follow-through. I build reliable trackers in Google Sheets, HubSpot, and Pipedrive, and use campaign metrics to improve workflows and reporting.
Previously, I led modern trade operations at Falcon DEW Kenya Ltd across 30+ retail accounts, coordinating deliveries, resolving escalations, and producing operational reports. Across distribution, account management, and remote support roles, I create clear documentation and dependable systems that keep teams and clients moving.
Experience
Work history, roles, and key accomplishments
Remote Lead Generation & Operations Support Specialist
Cradle Pot International
Sep 2025 - Present (11 months)
Owns day-to-day client communication, scheduling, and administrative workflows across time zones, ensuring timely follow-up and reliable execution. Builds and maintains lead and account databases in Google Sheets, HubSpot, and Pipedrive, and coordinates outreach and follow-ups.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Management
Diploma in Project Management, Project Management
Pursued a Diploma in Project Management at the Kenya Institute of Management.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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