mary macharia
@marymacharia3
I build CRM and workflow automation systems that reduce manual operations work.
KenyaWhat I'm looking for
I've built hands-on operations systems including a GoHighLevel missed-call lead-recovery workflow, a four-stage HubSpot CRM sales pipeline, and a Make.com intake and scheduling automation using Google Forms, Sheets, and Gmail.
I bring a process-driven, detail-focused approach from nutrition and healthcare operations into CRM management, scheduling, stakeholder communication, SOPs, reporting dashboards, and AI-powered workflows. I'm seeking an entry-level Operations Coordinator opportunity where I can apply these systems in a live business environment.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Independent Portfolio Projects
Jan 2026 - Present (7 months)
Developed self-directed operations and workflow automation projects, including CRM pipelines, missed-call-to-text workflows, and client intake automation. Integrated AI tools to enhance lead qualification and meeting documentation.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Science, Nutrition
Bachelor of Science in Nutrition from Mount Kenya University, completed in 2019.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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