Margaret Wanjohi

I’m a business operations & communications professional with 5+ years of experience driving digital marketing, stakeholder engagement, business development, and operational excellence. I bring hands-on strength in CRM implementation, content strategy, project coordination, and process improvement, with a proven ability to support commercial growth through cross-functional collaboration and performance reporting.

Recently, I completed Athena's Executive Partner training, strengthening my skills in executive operations, workflow management, stakeholder communication, and remote collaboration. I built proficiency in Google Workspace, Asana, Slack, and AI productivity tools, with a focus on prioritization and high-quality documentation.

In my role as Sales Operations & Communications Coordinator at REAL MANAGEMENT SERVICES (2002) LTD, I led implementation of a custom CRM system to improve lead tracking, reporting accuracy, and sales workflow efficiency. I introduced Monday.com, Mailchimp, and Flowcart, designed reporting dashboards and trackers for management and directors, and coordinated communication across developers, legal teams, clients, and internal stakeholders while managing approximately 50 client enquiries weekly.

I also managed website content, newsletters, company profiles, investor communications, email marketing, and digital campaigns across multiple platforms. Previously, as a Marketing Executive, I planned and executed integrated digital marketing campaigns across five digital platforms, conducted market research, monitored campaign performance, and supported launches and business development through proposals, presentations, and client communications; I began with marketing internship support at HCG CCK Cancer Care Kenya, assisting with public awareness campaigns and event coordination.