Looking for a job

Karina Ph

@karinaph

Message

Operations & Supply Chain Leader | 16+ yrs scaling global teams, fulfillment & strategy

Indonesia

Message

What I'm looking for

I’m seeking a remote leadership role in operations, supply chain, administration, or Chief of Staff. I thrive in global, fast-paced environments where I can streamline processes, scale fulfillment, and align cross-functional teams. I value collaborative cultures that embrace efficiency, innovation, and growth.

I am an operations and supply chain leader with over 16 years of experience spanning e-commerce, SaaS, healthcare, logistics, and manufacturing. For the past 7+ years, I have worked closely with CEOs, COOs, and founders as a de facto Chief of Staff, ensuring business alignment and operational excellence across multiple functions—procurement, order fulfillment, supply chain, customer service, finance, and administration.

I have managed supply chain operations across Asia, the US, and Europe, leading initiatives in demand forecasting, vendor management, logistics optimization, 3PL operations, and regulatory compliance. My expertise lies in solving execution bottlenecks, building scalable processes, and aligning cross-functional teams in fast-growth environments.

Beyond operations, I enjoy leveraging modern tools and automation platforms to enhance efficiency—using systems like SAP, HubSpot, Notion, ClickUp, and Zapier. I thrive in remote-first teams and bring strong communication, problem-solving, and leadership skills that help businesses scale effectively.

Experience

Work history, roles, and key accomplishments

Supply Chain & Operations Manager

Upworks

Jan 2024 - Nov 2024 (10 months)

Partnered with founders to lead strategic planning cycles, build OKR frameworks, and design async operating cadences across APAC/US teams.

Managed end-to-end order fulfillment and supply chain operations: demand forecasting, procurement, and supplier management in Asia, US, and Europe.

Oversaw multiple 3PL partners, ensuring on-time delivery, cost optimization, and customs compliance.

Fulfillment Manager – Remote

myLab Box

Feb 2022 - Oct 2022 (8 months)

Stabilized operations during peak season by building manual backup systems during tech outages.

Ensured 90%+ on-time delivery despite fulfillment system breakdown.

Partnered with COO on strategy and team alignment across supply chain, logistics, and customer service.

Sales Support Assistant Manager

Hyundai Elevator

Feb 2019 - Dec 2019 (10 months)

Supported COO in recovering project timelines and implementing OKRs and reporting cadences.

Achieved 0% project delay penalties by aligning sales, logistics, procurement, and administration teams

Sales Administration Manager

Oil Tech Inc.

Jan 2016 - Feb 2019 (3 years 1 month)

Managed order operations and global customer support across 3 continents.

Streamlined fulfillment workflows with SOPs, reducing errors and delays.

Oversaw finance administration, vendor payments, and compliance reporting.

Office & Customer Service Manager

Jet Technologies Pty Ltd

Jun 2014 - Sep 2015 (1 year 3 months)

Acted as liaison between Australian leadership, clients, and logistics providers.

Managed administration, order fulfillment, procurement, logistics, warehouse management, 3PL, customer cervice, finance, and sales support teams.

Sales Support & Office Manager

Tirta Teknosys

Jan 2013 - Sep 2013 (8 months)

Coordinated sales operations, logistics, warehouse, procurement, and administration teams.

Reported directly to CEO, ensuring alignment between strategy and daily execution.