Looking for a job

Kansiimire Vanessa

@kansiimirevanessa

Reliable professional skilled in customer support, sales, administration and business operations with strong communication and attention to detail

Uganda

Message

What I'm looking for

I'm looking for remote opportunities in administrative support, customer support, sales support, data entry, transcription, research, live chat and business operations. I am particularly interested in roles where i can use my communication, organization, attention to detail and ability to work independently to support customers and business teams effectively.

I am a focused professional with experience across sales, customer service, business operations and administrative support. In my previous roles, I have supported customers, followed up on leads, maintained accurate records and helped manage day to day business activities with professionalism and attention to detail.

As a Business Sales Manager at Chains of Liberty(CL3-61), I contributed to an approximately 80% increase in retail sales and helped reduce stock discrepancies by approximately 75% through improved monitoring, record management and follow up processes. I also gained hands on customer and sales experience at Badili Uganda and Diamond Trust Bank using tools such as Lime chat, Microsoft excel and Google sheets.

My Bachelor’s degree in Human Resource Management together with HR internship experience at KCCA has strengthened my skills in documentation, communication, organization and working with people. I am interested in remote opportunities where i can contribute to customer support, sales support, administration, operations, data management and other roles requiring reliability, accuracy and strong communication.

Experience

Work history, roles, and key accomplishments

Telesales Executive

Badili Uganda

May 2025 - Oct 2025 (5 months)

Communicated with customers by phone and live chat to understand their needs, answer questions and provide relevant product information. Followed up on customer inquiries and leads while maintaining accurate customer sales records using lime chat, Microsoft excel and Google sheets. Handled customer interactions professionally and supported day to day sales and customer information management.

Telesales Customer Service Excel Google Sheets Data Entry Follow up Communication Skills Customer Support Customer Engagement Records Management Live Chat

Business Sales Manager

Chains of Liberty

Jul 2024 - Apr 2025 (9 months)

Managed retail sales activities and supported day-to-day business operations. Increased retail sales by approximately 80% and reduced stock discrepancies by approximately 75% through improved monitoring and record management.

Sales Management Records Management Google Sheets Operations Problem Solving Time Management

Telesales Executive

Diamond Trust Bank

Sep 2023 - Dec 2023 (3 months)

Engaged existing customers by phone to support account reactivation and introduce relevant banking products and digital services including mobile banking, e-banking, i-banking.
Explained product features clearly, answered customer questions, followed up on customer needs and maintained professional communication throughout each interaction.

Telesales Banking Products Sales Follow up Accuracy Customer Service Customer Engagement Customer Support Communication Skills Active Listening Account Management Product Knowledge

Human Resources Intern

Kampala Capital City Authority (KCCA)

Oct 2022 - Nov 2022 (1 month)

Supported routine human resources and administrative activities including organizing and maintaining HR documentation and employee information. Assisted with data entry, records management, document preparation and general administrative tasks while handling workplace information with accuracy, confidentiality and professionalism.