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Naluyima Cilia

@naluyimacilia

Administrative professional with 5+ years supporting operations, finance reporting, and customer service in virtual environments.

Uganda
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What I'm looking for

I’m looking for a role where I can support operations and administrative workflows remotely, manage calendars and email, maintain accurate records, and contribute to customer satisfaction. I enjoy independence, clear communication, and improving efficiency through organized systems.

I’m a results-oriented administrative professional with 5+ years of experience supporting operations, finance reporting, and customer service. I bring strong organization, attention to detail, and a proactive mindset to both remote and on-site environments.

In my most recent role as an Administrative Assistant at GO USETECH (Feb 2025 – Dec 2025), I managed accounts, payments, and financial reports using digital systems. I handled email communication, maintained organized digital filing systems, and coordinated virtual and in-person meetings to keep schedules running smoothly.

I take pride in improving day-to-day efficiency: I streamlined administrative processes for better efficiency, improved internal communication across teams, and ensured smooth coordination of meetings and schedules. I’m comfortable working independently while maintaining high-quality documentation, report writing, and data management.

Before that, I supported administrative and clerical work at Mikka Eco Resort Hotel (2018 – 2020), providing office documentation support, coordinating meetings and stakeholder communication, and handling customer inquiries and front desk responsibilities. Earlier, as a Marketing Officer (Internship) at Uganda Finance Trust (2010), I supported marketing campaigns, generated leads, and tracked marketing activities—strengthening my ability to communicate clearly and deliver reliable results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kyambogo University logoKU

Kyambogo University

Bachelor of Management Science, Management Science

Earned a Bachelor of Management Science at Kyambogo University in Kampala, Uganda.

NS

Nabisunsa Girls’ School

Advanced Certificate of Education (UACE)

Completed an Advanced Certificate of Education (UACE) at Nabisunsa Girls’ School in Uganda.

MS

Makerere College School

Uganda Certificate of Education (UCE)

Completed the Uganda Certificate of Education (UCE) at Makerere College School.

Tech stack

Software and tools used professionally

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