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kaif ahmed

@kaifahmed

Senior implementation consultant driving successful enterprise deliveries for SaaS Companies.

India
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What I'm looking for

I seek a client-facing implementation or professional services role where I can lead end-to-end SaaS deployments, improve onboarding efficiency, collaborate cross-functionally, and drive measurable client success and revenue growth.

I am a Senior Implementation Consultant with 3+ years delivering 100+ SaaS implementation projects across fintech and e-commerce, consistently driving high client satisfaction and operational efficiency. I lead cross-functional teams, manage stakeholder relationships, and own end-to-end project delivery from onboarding through go-live, achieving strong on-time delivery rates and improved onboarding efficiency.

I have executed hybrid functional-technical implementations, contributed to product enhancements, and designed Professional Services processes that increased revenue and reduced project churn. My background includes SQL, Tableau, Power BI, Salesforce, and practical experience in project management and OTC cycle improvements, enabling fast enterprise-grade deployments across NA, EMEA, and APAC.

Experience

Work history, roles, and key accomplishments

ML
Current

Senior Implementation Consultant

Mediamint Pvt Ltd

Apr 2025 - Present (6 months)

Spearheaded and managed 20+ concurrent e-commerce SMB implementations and 3 enterprise projects, achieving a 90% on-time delivery rate and improving early onboarding efficiency by 40%. Led a Professional Services team of 3, designed a new tiered package increasing departmental revenue, and drove platform enhancements with product and engineering teams.

ML

Implementation Consultant II

Mediamint Pvt Ltd

Aug 2023 - Mar 2025 (1 year 7 months)

Managed a portfolio of 38+ concurrent e-commerce implementation projects across North America and EMEA with an 80% on-time delivery rate, improved team knowledge transfer processes, and consistently met Professional Services KPIs within budget and timelines.

Education

Degrees, certifications, and relevant coursework

Kalinga Institute of Industrial Technology logoKT

Kalinga Institute of Industrial Technology

Bachelor of Technology, Mechanical Engineering

2018 - 2022

Grade: 9.18 CGPA

Completed a Bachelor of Technology in Mechanical Engineering with a 9.18 CGPA, studying core engineering subjects and practical applications over a four-year program.

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kaif ahmed - Senior Implementation Consultant - Mediamint Pvt Ltd | Himalayas