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Siddharth Snehal

@siddharthsnehal

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Implementation Consultant at WizCommerce delivering AI-powered B2B implementations with ~95% on-time delivery.

India

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At WizCommerce, I spearhead end-to-end implementations of its AI-powered B2B wholesale platform for enterprise clients. I manage project lifecycles from scoping and configuration through data migration, ERP sync, and go-live, and achieved ~95% on-time delivery across managed accounts.

As an Implementation & Customer Success Consultant I at WizCommerce, I led implementations for 10+ clients and reduced average go-live timelines from about 12 weeks to 8–9 weeks. I also reduced rework and data issues by ~35% through structured documentation and milestone tracking.

At DotPe, I led software implementation for a B2B SaaS platform and executed retention strategies that maintained 100% client renewals. Earlier, I contributed to customer acquisition and marketing work at Kapture CX and Oye Busy, and supported Zomato operations during my Tech Mahindra internship.

Experience

Work history, roles, and key accomplishments

Current

Implementation & Customer Success Consultant II

Current

WizCommerce

Apr 2026 - Present (6 months)

Spearheaded end-to-end implementations of WizCommerce's AI-powered B2B wholesale platform for enterprise clients, owning the full project lifecycle from scoping to go-live. Achieved ~95% on-time delivery rate and drove post-go-live account health and retention.

Project Management Stakeholder Management Data Migration ERP Integration Client Communication Retention Strategy Upselling Cross Selling

Implementation & Customer Success Consultant I

WizCommerce

Mar 2025 - Apr 2026 (1 year 1 month)

Led end-to-end implementations for 10+ clients on 2–3 month cycles, coordinating cross-functional teams using Jira and HubSpot. Reduced implementation TAT by ~25–30% and improved delivery quality by reducing rework and data issues by ~35%.

Jira HubSpot Project Management Process Optimization Client Communication Milestone Tracking

Implementation Consultant

DotPe

Apr 2023 - Feb 2025 (1 year 10 months)

Led software implementation for a B2B SaaS platform, ensuring seamless onboarding and operational alignment. Executed retention strategies that maintained 100% client renewals.

SaaS Implementation Client Onboarding Customer Relationship Management Retention Strategy

Business Development Executive

Kapture CX

Jul 2022 - Jan 2023 (6 months)

Identified high-value market segments and contributed to expansion of the customer base. Developed targeted acquisition strategies tailored to customer needs.

Market Research Business Development Customer Acquisition

Customer Relations Executive

Tech Mahindra

Apr 2022 - Jun 2022 (2 months)

Delivered operational support for Zomato, demonstrating strong client servicing and communication skills.

Client Servicing Communication Skills Operational Support

Business Development Executive

Oye Busy

Dec 2020 - Jan 2021 (1 month)

Conducted market research and contributed to marketing and advertising strategy development. Assisted in executing promotional campaigns via online forums and social media.

Market Research Marketing Strategy Social Media Promotional Campaigns