Kadimo Paledi
@kadimopaledi
Sales and customer-service specialist driving CRM-led revenue and operational efficiency.
What I'm looking for
I am a proactive, results-driven sales and customer-service professional with extensive experience in CRM management, loan administration, operations coordination, and data-driven performance reporting. I consistently optimize workflows, maintain accurate CRM pipelines, and collaborate across teams to streamline customer onboarding and improve conversion.
I have a track record in financial services and retail banking environments, having supported sales lines, processed loan applications, and prepared performance reports that informed managerial decisions. I bring strong Microsoft Office skills, remote-collaboration experience, and a focus on stakeholder communication and process improvement.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Absa Bank
Jan 2023 - Present (2 years 9 months)
Managed multiple sales lines providing personalized financial advice, coordinated loan processing and onboarding workflows, and maintained CRM records to maximize conversions and compliance.
Customer Service & Sales Consultant
African Bank
Jan 2019 - Jan 2023 (4 years)
Delivered high-quality customer service, processed lending applications and documentation, and monitored performance metrics to support lending operations and improve service delivery.
Sales & Operations Support
West Pack
Jan 2016 - Jan 2018 (2 years)
Provided operational support to sales teams by maintaining records and reports, managing client communications, and assisting with data collection and analysis for performance improvement.
Education
Degrees, certifications, and relevant coursework
Kadimo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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